Practical HR Tips, News & Advice. Updated Daily.
About 75% of employees report that their boss is the worst and most stressful part of their job. And, to make matters worse, 85% of executives aren’t confident in their leadership pipelines! As you work to build a strong leadership pipeline for your organization and select candidates for leadership training, have them do these three […]
It’s great to be able work with colleagues who have the ability, mentality, and commitment to work together achieve collective goals. Although it’s rare to find anyone actively sabotaging a project or completely blowing off responsibilities, mistakes do happen, and certain habits or behaviors can produce poor results. These problems need to be addressed, but […]
Employees that work in customer-focused industries or roles can often feel overwhelmed. Let’s face it–customer service can be tough. People rarely call to tell you what a great job you’re doing. It’s to let you know something is wrong or to vent frustration. For many in these roles, these experiences can make it uncomfortable to […]
Change management is a notoriously difficult endeavor in virtually any organization; and the larger and more complex an organization is, the harder it typically is to implement. But emotional intelligence may offer help.
Ownership is a concept that is often difficult to engrain in employees, particularly junior or newer employees. It’s easy for employees to catch a case of not-my-jobism when they haven’t been taught the importance of ownership. This is a problem in any business environment, but it can be particularly damaging when it impacts customers. For […]
Virtual reality (VR) training has become increasingly popular as companies in a variety of industries—from law enforcement to parcel delivery— recognize the cost and safety benefits of using VR to simulate real-world situations for not-ready-for-prime-time trainees. Home improvement and appliance powerhouse Lowe’s has just recently begun using VR to train employees.
One of the challenges with employee training is the fact that those with the most knowledge of a particular business process, function, policy, or procedure may not have the time or the right skill sets to be effective trainers. Often, there is a wealth of information, knowledge, and experience locked away in the heads of […]
Encouraging employees to report sexual harassment is a challenge that recent developments have catapulted to the front burner. We found some good advice in the Society for Human Resource Management’s (SHRM) recently published research initiative: the SHRM Harassment-Free Workplace series. In two previous posts, we discussed two findings that seem as though they could be […]
The Society for Human Resource Management (SHRM) recently published the results of a year-long research initiative: the SHRM Harassment-Free Workplace series. The first part of the series focused on the issue of sexual harassment in the workplace. In a previous post, we looked at some surprising data showing that 22 percent of non-management employee respondents […]
Workplace accidents are major concerns for any industry—both for concern abo9ut employees, and for costs–by some estimates, workplace accidents cost U.S. employers as much as $1 billion weekly for the direct costs of workers’ compensation alone. Unfortunately, despite how much safety training companies engage in, accidents still happen. When they do, there is opportunity for […]