Train Supervisors on 5 Keys for Preventing Conflict
“The key to managing conflict isn’t just about pushing them to resolution, but also to learn how to have nicer conflicts,” said Tim Scudder, CEO of Personal Strengths USA and coauthor of Have a Nice Conflict: A Story of Finding Success and Satisfaction in the Most Unlikely Places (www.haveaniceconflict.com). “As one set of conflicts is […]