Every organizational transformation brings changes with it, and change can often be difficult. Understanding the nature of resistance to change is the first step toward overcoming it and moving forward in a transformation. Following a process to create optimism and acceptance among employees is the second.
We are unexpectedly in the middle of a new transformation in the way we work. It was always expected that by the end of 2021, nearly half of all global businesses would use robotic process automation (RPA), software “bots” that work side by side with humans and automate the manual, repetitive work we do. But […]
The move toward remote, mobile, and flexible working has been progressing for some time now. Yet, the global COVID-19 pandemic has acted as an unexpected catalyst, accelerating digital transformation and universalizing remote working across the world.
These are exceptional times. According to a Gartner online poll of Asian HR leaders in March 2020, “among 805 organizations responding, 88% now encourage or require employees to work from home.” As COVID-19 continues its onslaught around the world, governments have turned to measures such as social distancing to disrupt the contagion. Doing so has […]
With 2020 marking the beginning of a new decade, the relentless drive of digital transformation has now coalesced with the new realities of the coronavirus pandemic, creating an unprecedented time for businesses and consumers alike. While company leaders are focused on employee communications and trying to execute business continuity plans, many of which may not […]
It seems it will be months here in the United States before things “go back to normal.” Of course, we all know that the new normal will be as unfamiliar as it is challenging. The transformation of the way we work and live has already been severe. What new challenges has that brought to employers […]
A surface transformation is happening in HR that has deeper ramifications. I am talking, of course, about the popular shift away from the name “Human Resources Professional” toward “people officer.” In recent months, I’ve spoken to quite a few experts who have shown some discomfort toward the concept of referring to employees as “resources.” To […]