Many employers are taking their workers’ parting words to heart, according to new research from staffing firm OfficeTeam. More than six in 10 (63%) human resources (HR) managers said their company commonly acts on feedback from exit interviews.
“The only silver lining to losing employees is obtaining useful feedback to help stem further turnover,” said Brandi Britton, a district president for OfficeTeam. “Departing workers can provide valuable insights that current staff may be reluctant to share. Although not every criticism will be worth responding to, the most crucial issues should be addressed immediately to help keep existing team members happy and loyal.”
The infographic below highlights some key findings from the survey.
Read on for some dos and don’ts for employers when conducting exit interviews.
