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employee benefits

3 Reasons Why Small and Midsize Businesses Are Investing in Care Benefits

What will the post-pandemic future of work look like for small and midsize businesses (SMBs)?  As companies design their return-to-work policies, SMBs are facing a once-in-a-generation opportunity to rethink their employee benefits strategies. After all, employee benefits play a critical role in how companies of all sizes attract and retain top talent. While SMBs might […]

Work Culture is Making Americans Sick in the Stomach 

As a gastroenterologist, I see all types of disorders of the gut. From diarrhea to vomiting and everything in between, my patients often suffer from symptoms and conditions that seem inescapable and never-ending because they are so physically exhausting.  Yet, remarkably few of these are caused by actual structural issues within the digestive system. Many […]

10 More HR Practices That Reduce the Effectiveness of Employee Referral Programs

By Dr. John Sullivan The very best employee referral programs (ERPs) produce simply amazing results. But unfortunately many corporate programs were designed years before we had so much data covering what makes the programs effective. In the last article, we looked at 10 HR practices that were hurting your ERPs. Here, we’ll look at 10 […]

Coming Soon to a Store Near You: Union Organizing Campaign

After years of declining membership, unions are redoubling their efforts to sell their product (membership) to new customers. While they have long targeted grocery stores like Kroger and SuperValu, they are now moving into the so-called “new economy” by zeroing in on employers like Amazon and Starbucks.

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Why Everyone in Your Organization Needs to Be Trained in Customer Service

According to Salesforce, customer service is the number one factor influencing how much a consumer trusts a company. And it’s not just external customer service (customer-facing interactions) that plays a factor in whether a consumer views an organization favorably either; it also includes customer service that reaches across an entire organization’s interior too.

Exempt Employees: Court Approves Hourly Overtime For Salaried Workers; What The New Rules Mean To You

Under federal law, employees who are exempt from the overtime rules must usually be paid a fixed salary regardless of the number of hours they work. But suppose an exempt employee does extra work and you want to compensate them for it? Many legal experts had believed that additional pay would jeopardize an employee’s exempt […]

Study Finds Workplace Violence and Harassment Is a Global Problem

More than one in five people (almost 23%) in employment have experienced violence and harassment at work, whether physical, psychological, or sexual, according to a new joint analysis by the U.N.’s International Labour Organization (ILO), Lloyd’s Register Foundation (LRF), and Gallup. “Experiences of Violence and Harassment at Work: A global first survey” provides a sense of […]

Leadership

5 Trends for Training Firms and Platforms

The learning and development (L&D) industry is booming and is expanding at a rapid rate alongside innovative technologies—so much so that L&D departments themselves are becoming central hubs for all workplace innovation and growth.

Social Media and Candidate Assessment: Avoiding the Perils While Reaping the Potential

In the digital age, the lines between our personal and professional lives often blur, especially on social media platforms. For hiring managers and companies, these platforms present both opportunities and challenges. While social media platforms can yield valuable insights into potential candidates and serve as powerful branding tools, they also come with pitfalls that need […]