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Sticky Quips

Litigation value: $8.99 + tip for Michael’s “free” lunch, although Michael’s tort action for false imprisonment against Mr. Chu and the Chinese restaurant will more than cover it. From an employment liability perspective, it is probably a good thing for Dunder Mifflin/Sabre that Michael’s character is leaving the show soon. One suspects that his soon-to-be-rekindled relationship with […]

Big Brother and Your Company Brand

During a recent webinar, BLR® asked John Sullivan, PhD, professor, author, corporate speaker, and advisor, a number of questions about employment branding. Today we present his views on measuring and monitoring company brands, as well as whether it’s worth limiting what your employees can and cannot say about your company.

Due Diligence: Lawsuit Armor

In yesterday’s Advisor we looked at a few examples of recent wins for employers in the courts concerning federal discrimination lawsuits. Today, we present another example. Regardless of the type of claim that comes your way, having good documentation and following the rules can usually protect you, as it did in these cases.

Harassment: FedEx Ground Slapped with $61 Million Verdict

A jury in Alameda County has awarded $61 million to two former FedEx Ground drivers who charged they were harassed by a manager for over two years. The drivers, Edgar Rizkallah and Kamil Issa—both of Lebanese descent—claimed that manager Stacy Shoun at the company’s Oakland terminal subjected them to a barrage of racial slurs, including […]

Firm Aligns Its Benefits Program With Family-Friendly Culture

Healthpoint, Ltd., has created a family-friendly culture throughout the years by encouraging employees to bring their spouses to holiday parties, their families to an annual spring picnic, and their children to “Take Your Sons and Daughters to Work Day.”  “All of those things help build that overall culture,” says Micky Shepherd, manager, Compensation & Benefits, […]

Do You Make Any of These 10 Training Mistakes?

Most of the money and time companies spend on training is wasted, says John Tschohl, president of Service Quality Institute. That’s because the majority of companies use outdated training ideas and boring training methods. “Training that is poorly presented goes in one ear and out the other. It’s no wonder employees don’t change their attitudes […]

Mental Wellbeing and Resilience: Tech + Culture to the Rescue

We don’t need to define the concept of “mental health” anymore. Internet searches for help and assistance with it were one of the most talked-about trends of 2021, and that trend hasn’t abated. The COVID pandemic shone a much-deserved spotlight on the issue, however overdue it might have seemed. As our society comes to terms […]

lessons

Learning from Every Project

There is a tendency in the business world to treat each project’s outcome in a binary fashion—as either a success or a failure. This dichotomy rarely reflects the reality of project outcomes. It also makes it difficult to accurately evaluate the team’s performance post-project and make necessary adjustments. Even worse, some teams and organizations fail […]

Guns do not belong in the workplace

by Al Vreeland In these pages, we try―often ham-handedly―to infuse a little humor into the very real workplace dilemmas you face on a daily basis. When we first conceived this article, obvious redneck gun jokes were, well, obvious. But the recent massacre in Newtown, Connecticut, has left us humorless, while recent events in several state […]