The past year has seen major disruption in nearly every aspect of our work lives, and that disruption was perhaps felt the most in HR departments. With complicated COVID-related reopening measures, furloughs and layoffs, facilitating communication, reevaluations of benefits, and the current rehiring process, HR professionals have needed to alter their strategies and adopt a […]
Something that I hear repeatedly from HR experts is the idea that if the pandemic had happened 10 years ago, we’d all have been doomed. Without videoconferencing and remote virtual private networks (VPNs), remote work would have been nearly impossible. But what about HR technologies? What role did they play in the last year? Today’s […]
In March 2020, many employees across the United States were faced with the prospect of a temporary shift to remote work. For many of those workers, the expectation was that their office would remain closed and they would work from home for a couple of weeks, maybe a month at the most.
Any hiring process comes with the potential for unconscious bias to play a role. Some companies have methods for combating such biases, with an emphasis on delaying the application of bias. In other words, by hiding a candidate’s identifying information until after the person has been considered, the recruiting manager has time to learn what’s […]
Artificial intelligence (AI) and advanced machinery have long stirred fears among workers that new technology could render them obsolete.
Often, what makes leaders and workplace cultures great is that they are warm and demanding. The best organizations function when their leaders, HR team, internal brand, and culture all match their external brand. Getting that balance right, however, can be challenging. I recently discussed the issue with an expert with many years in the field […]
There have always been gatekeepers in the job application process. Applicants might be afraid that a résumé screener sitting at a desk will discard their application because of an errant typo. Or, jobseekers in the first round of an interview with a company may feel like the HR recruiter just doesn’t seem to like them.
Innovations like self-driving vehicles, intelligent virtual assistants, and healthcare robots have fueled both anxiety and optimism about jobs and automation. But actual adoption in recent years hasn’t been the stuff of science fiction: Automation was primarily focused on simple computational tasks (such as credit scoring) and analysis of structured data.
Technology is often at the cutting edge of training and development efforts, from two perspectives. First, training is key to help employees learn how to best understand and leverage new technologies in their industries. Second, new technologies can provide improvements in the efficiency and quality of training efforts.
We recently covered how artificial intelligence (AI) invites bias and what one developer is doing to stop it. The ethical issues AI raises, however, go far beyond bias-infused systems. A recent survey sought to understand the extent to which organizations that use AI systems take ethics of any kind into consideration. The results were less […]