Intelligent Automation (IA), Business Process Management (BPM), Artificial Intelligence (AI) and other advances are altering the fundamental nature of employment. They’re affecting how businesses manage their internal processes, interact with their clients, and offer products, prompting a wave of reinvention. There’s enormous value to be had: according to Price Waterhouse Cooper’s Global Artificial Intelligence Study: […]
Tag: artificial intelligence
It’s the year 3022, and you’ve just applied for a new job as an engineer on a starship traveling to Mars. You submit your resume, and an algorithm selects you for an interview. You record video answers to the employer’s interview questions and upload them for a robot to review. Using software to review applicant […]
Employers using artificial intelligence (AI) to evaluate job applicants and employees may run afoul of laws prohibiting discrimination against people with disabilities, the U.S. Department of Justice (DOJ) and the Equal Employment Opportunity Commission (EEOC) recently warned. If your business is relying on that increasingly common technology, be sure it isn’t having a disparate impact […]
A growing number of employers are turning to artificial intelligence (AI) to help with selecting the best job candidates. Although it can make the decisions easier by reducing the amount of work required to find a great employee, some commentators are increasingly concerned about the potential for discrimination or disparate outcomes as a result.
Artificial intelligence (AI) refers to systems or models that can perform tasks simulating human intellect and improving performance iteratively as they collect information and process it. It is capable of speech interpretation, decision-making, visual perception, etc. AI is multifaceted and has found its applications in diverse industries. An example is AI-enabled robotic systems that came […]
For healthcare providers, having a diverse workforce is paramount to quality of care. The communities they serve contain patients from a wide array of backgrounds, races, and socioeconomic classes. Without shared similarities and cultural values among them, it’s difficult for medical professionals to establish the strong patient relationships that are needed for effective care.
As the world continues reopening and the effects of pandemic relief begin to fade with respect to expanded unemployment and direct payments, companies’ hiring efforts will need to scale quickly. In this competitive environment, companies offering an efficient, engaging candidate experience will be in the best position to onboard talent to meet the needs of […]
Any hiring process comes with the potential for unconscious bias to play a role. Some companies have methods for combating such biases, with an emphasis on delaying the application of bias. In other words, by hiding a candidate’s identifying information until after the person has been considered, the recruiting manager has time to learn what’s […]
Innovations like self-driving vehicles, intelligent virtual assistants, and healthcare robots have fueled both anxiety and optimism about jobs and automation. But actual adoption in recent years hasn’t been the stuff of science fiction: Automation was primarily focused on simple computational tasks (such as credit scoring) and analysis of structured data.
We recently covered how artificial intelligence (AI) invites bias and what one developer is doing to stop it. The ethical issues AI raises, however, go far beyond bias-infused systems. A recent survey sought to understand the extent to which organizations that use AI systems take ethics of any kind into consideration. The results were less […]