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There’s a lot of discussion about and concern over artificial intelligence (AI) taking jobs from human employees, and in some cases, that’s a likely scenario. Jobs in customer service, journalism, financial services, and others may be particularly at risk because of the close alignment of those job functions with AI’s abilities. AI Impact Unclear in […]
Artificial intelligence (AI) bots have flooded the Internet. Since the release of ChatGPT, AI’s potential to revolutionize the workplace has become apparent, especially in the field of HR. With the ability to create e-mails and even lengthy articles, AI can streamline HR tasks like drafting employee communications, writing job descriptions, and analyzing data. That being […]
Research and development in artificial intelligence (AI) have existed since the early 1950s. However, it was only in the past decade that AI development has truly accelerated, and its applications in the business world exploded across industries. This acceleration was enabled by foundational elements such as unparalleled processing power, unlimited storage capacity, global connectivity, low […]
Recent research suggests workers have mixed views on the potential impacts of automation on the workforce. Automation in the workplace isn’t anything new. From the breakthroughs of the Industrial Revolution to today’s advanced robotics and computerized processes, automation is fully embedded into the American workforce. But broadly speaking, employee views of automation are mixed. Up […]
There’s been a lot of discussion around the extent to which artificial intelligence (AI) and other technologies will displace human workers in the not-too-distant future, but there hasn’t been much discussion about the ways AI can be used as a powerful tool in supporting human workers’ training and development. Here are just a few ways […]
Almost 2 months in, the writers’ strike in Hollywood shows no signs of ending soon. Members of the Writers Guild of America (WGA) are seeking a guarantee that studios won’t use artificial intelligence (AI) to write or rewrite scripts, among other proposals. To date, studios and networks represented by the Alliance of Motion Picture and […]
We usually think about automation and artificial intelligence having roles in performing low-skill, mundane tasks; the type of work that is tedious for humans to perform. In that context, the use of such tools may displace some human labor, but it also frees up (currently scarce) human labor to focus on higher-level and more rewarding […]
Intelligent automation (IA), business process management (BPM), artificial intelligence (AI), and other advances are altering the fundamental nature of employment. They’re affecting how businesses manage their internal processes, interact with their clients, and offer products, prompting a wave of reinvention. There’s enormous value to be had: According to Price Waterhouse Cooper’s Global Artificial Intelligence Study: […]
It’s the year 3022, and you’ve just applied for a new job as an engineer on a starship traveling to Mars. You submit your resume, and an algorithm selects you for an interview. You record video answers to the employer’s interview questions and upload them for a robot to review. Using software to review applicant […]
Employers using artificial intelligence (AI) to evaluate job applicants and employees may run afoul of laws prohibiting discrimination against people with disabilities, the U.S. Department of Justice (DOJ) and the Equal Employment Opportunity Commission (EEOC) recently warned. If your business is relying on that increasingly common technology, be sure it isn’t having a disparate impact […]