Tag: Best Practices

How to Measure ROI on Recruitment

Metrics continue to drive many of our business decisions. After all, the goal of your company isn’t just to serve clients with your services or products; it’s to create a sustainable income for you and your employees. So measuring the money that comes in—and goes out—is vital. Some costs are easy to track—the cost of […]

Reinventing the Work End-of-Year Celebrations… Again

As we enter the second holiday season since the start of COVID-19, business owners are getting creative when it comes to company parties. Many companies are determining that basic virtual events may not suffice this year, so they are rethinking year-end celebrations completely. The lifting of COVID restrictions in many places has employers examining their […]

Top Trends Shaping the 2022 Workplace

It’s fair to say that the workplace we once knew is gone. As we transition to a new kind of normal, many changes are gaining traction while replacing the traditional work environment. In my role counseling executive leaders for Vaya Group’s corporate clients, I’ve started to notice some emerging workplace trends that will continue to […]

The Role of Empathy in Leadership: Employees Demand It, Leaders Must Live It

Most people don’t know how to truly understand someone else’s point of view without letting their own thoughts and emotions get in the way. Some leaders are guilty of this, often sitting in their own place of judgment rather than using empathy as the bridge to understanding and connection. Empathy is about taking time to […]

Shifting Focus From Remote Work to Training and Development in 2022

While remote and hybrid work have certainly been helping to improve work-life balance for many workers, the Great Resignation is still in full swing. Why?  According to research, over a third of full-time respondents across a variety of industries said they want remote work options from their existing employers. However, this notably trailed other areas including […]

FCRA and Background Checks: Common Employer Questions and Best Practices

When considering a job applicant, you’ll likely want to investigate the person’s work history, education, criminal record, financial past, and medical information. The Federal Trade Commission (FTC) regulates such background checks (or “consumer reports”) through the Fair Credit Reporting Act (FCRA), a lengthy, complex set of laws that can be quite daunting to employers. Here […]

Think of Talent Retention Like You Think of Customer Retention

The expression, you don’t know what you’ve got until it’s gone is all too true in employee retention. Far too often businesses don’t pay enough attention to individual employee satisfaction until a prized employee puts in their notice. Companies might scramble to offer the departing worker more money or change up their responsibilities, but by […]

recruiting

Three Key Hiring Mistakes Recruiters Can No Longer Afford

In the aftermath of the 2008 financial crisis, recruiters had it pretty good. With widespread unemployment, millions of Americans were looking for work, often desperately. Recruiters not only had more applicants than they knew what to do with; they also had all the leverage in the recruitment and hiring process. My, how times have changed. […]

Leveraging the Strengths of a Multicultural Team During an Ongoing Pandemic

Research consistently shows that global teams are much more creative and, therefore, have a competitive advantage in how they approach markets and understand their customers. This gave birth to the useful “global” concept, which reinforces the value of diversity in our work. However, it also shows that multicultural teams are much slower than monocultural teams […]

Pronouns and Misgendering: Answers to Common Questions from Employers

After the U.S. Supreme Court’s Bostock decision in June 2020, which found discrimination because of someone’s transgender status is prohibited under the umbrella of sex discrimination, the Equal Employment Opportunity Commission (EEOC) issued guidance expanding on the practical implications. The guidance highlights one form of harassment that can contribute to creating a hostile work environment […]