Practical HR Tips, News & Advice. Updated Daily.
Employee termination and turnover are daily challenges for HR—unfortunately, you can’t retain them all! BLR’s Termination and Exit Interviews Survey sought to discover what’s happening in the real world with these important processes. How do your practices stack up?
Today’s Advisor reports on workplace predictions, including the significant role of training this year.
Yesterday’s Advisor showed how to make appraisals work for you (and not your employee’s attorney). Today, Attorney Susan G. Fentin’s Top 10 mistakes in documenting employee performance.
I often talk about the characteristics of the people with whom I want to work. In their book How Google Works, Eric Schmidt and Jonathan Rosenberg talk about the type of people they had at Google. And the two of them should know—Schmidt is the executive chairman and ex-CEO, and Rosenberg is a former SVP […]
2015 is nearly upon us, and for most companies that means reviewing their compensation budgets. Where to start? At the very beginning, says consultant J. Timothy O’Rourke. Understand the organization’s strategic needs, and know your market’s benchmarks.
The latest StressPulse report by ComPsych, a provider of employee assistance programs, found that 64 percent of employees report high levels of stress. Noted ComPsych CEO Richard A. Chaifetz, Psy.D, “Sustained, high levels of stress have a deleterious effect on work product as well as physical health.” He said proactively addressing the issue is […]
The holiday season certainly brings customer service to the forefront of our thinking, but excellent service is needed 24/7/365 in order to have a successful business. Therefore, in today’s Advisor, we continue our discussion of what makes great customer service—year-round. It’s not about shoes, says Internet shoe company Zappos’ CEO, Tony Hsieh. It’s about […]
Focus on your culture, and the profits will follow, says Zappos’ CEO and author of Delivering Happiness: A Path to Profits, Passion, and Purpose, Tony Hsieh. And the culture at Zappos is all about customer service. The company, known primarily for its Internet shoe business, does very little advertising, Hsieh says; instead, it counts […]
The key to reducing healthcare costs can be found in a great wellness program, says Mari Ryan, CEO and founder of AdvancingWellness in Watertown, Massachusetts. The idea is gaining traction—7 in 10 employers say developing a workplace culture where employees are responsible for their health is a top priority.
Best-selling business book author Patrick Lencioni says in his latest book, The Advantage that, “The single greatest advantage any company can achieve is organizational health.” He goes on to explain that organizational health encompasses both being smart (clarity about direction, strategy, marketing, finance, and technology) and being healthy. He describes “healthy” as creating a […]