Tag: CEO

Performance Appraisals 2013–What’s Happening in the Real World?

Please participate in our brief survey and see how what you are doing stacks up against what other successful companies are doing. We’ll get answers to these questions and more: What do your performance appraisals measure? Which employee groups receive what types of appraisals? Do you use performance management software? If so, what software really […]

Engage Employees for Great Customer Service

Empathica, Inc. (www.empathica.com), a leading provider of customer experience management solutions, is committed to employee engagement—internally and externally. The company employs approximately 100 employees at its headquarters in Mississauga, Ontario, and its offices in Alpharetta, Georgia, and Birmingham, England. Empathica’s PinPout (Perfect in, Perfect out) quality awards program was implemented several years ago to provide […]

Is Learning an Integral Part of your Company Culture?

Continuous learning and development are high priorities at U.S. Security Associates—a fact that is evidenced by the firm’s many training awards and accomplishments of individual employees. In the fall, the Atlanta-based firm received an American Society for Training & Development (ASTD) BEST Award for the second time. The firm, which provides national security services and […]

Training and Development in 2013–What’s Really Happening?

Please participate in our brief survey and see how what you are doing stacks up against what other successful companies are doing. We’ll get answers to these questions and more: How often do your employees receive training? What kind of training is conducted? What specific topics are covered in employee training? Supervisor training? Which training […]

Are Your Employee Development Training Programs Award Worthy?

Allianz Life Insurance Company of North America has received recognition both for its strong commitment to employee development and to the financial literacy of youths in the Minneapolis area. Employee development “Allianz Life is committed to the well-being and professional development of our employees; they are the key to our success,” president and CEO Walter […]

People Are People, Not Human Resources

Oswald, CEO of BLR®, offered his thoughts on leadership and people in a recent edition of The Oswald Letter. Elvis—only his first name is necessary—is still the second best-selling artist of all time (only behind The Beatles), and he’s been dead for more than 35 years! Somehow we elevate these people to godlike status, but […]

5 Pay Practices that Trigger ISS Attention

Because ISS reports and positions on executive pay are widely reviewed and considered by investors, comp managers need to be aware of the principal concerns ISS has, says Lifshey, managing director at the New York office of Pearl Meyer & Partners. She offered her executive pay tips at a recent webinar sponsored by BLR® and […]

Surveys Say: Time Constraints and Technical Knowledge Drive Training Solutions

Training in ‘bite-sized pieces’ CEOs are more concerned about offering succinct training than they are about content, delivery format, and cost, according to a recent Skillsoft (www.skillsoft.com) survey conducted by U.K. research company OpinionMatters. “This research shows that business leaders increasingly appreciate the value of learning,” said Kevin Young, managing director, Skillsoft EMEA. “However, while […]