Tag: CEO

C-Suite Doesn’t Care? You’re Talking About Comp the Wrong Way

Carroll talks of one CEO who was frustrated about compensation. He had his 12 top people that he wanted to compensate well, but he couldn’t seem to afford to do it. He thought that setting up a formal comp program would interfere with his ability to do what he wanted, but Carroll said to him, […]

6 Tips for Inspiring Innovation Among Work Teams

The biggest roadblocks to organizational breakthroughs are a shortage of fresh thinking and too much red tape, according to executives interviewed for a recent Robert Half survey. More than one-third (35 percent) of the 1,400 chief financial officers surveyed said a lack of new ideas is the greatest barrier to their company being more innovative. […]

What Makes an Effective Leader?

In today’s Advisor, we’re going to look at what it means to be an effective leader. First, let’s define leadership—with the help of some historical figures. Leadership is: Guiding people to take appropriate initiative, General George Patton said, “Don’t tell people how to do things, tell them what to do and let them surprise you […]

Customer Service Training Step #1: Don't Put the Customer First?

If you were a general fielding an army, you’d know that no matter how good your tactics, success in battle eventually will ride on the quality and morale of your troops. Business is the same, and especially that aspect of business in which your organization is most likely to run into “hostile forces.” That’s customer […]

ISS Losing Influence on Say-on-Pay? Not So

During the 2011 proxy season, shareholders seemed to be less influenced by ISS on say on pay, says Fichthorn, vice president in the Philadelphia office of Hay Group. He was joined in his presentation at a recent BLR/HRhero webinar by Martin Somelofske, a senior principal in Hay Group’s Metro New York office. Only a handful […]

Ask the Trainer: Lean Six Sigma

A: Whether your company hires a third-party vendor to provide training on Lean Six Sigma or tackles training in-house, there are a few factors that will help ensure training success, says Jason Piatt, president of Praestar Consulting (www.praestar-consulting.com). First, he recommends finding an executive who will act as a champion of the Lean Six Sigma […]

Utilities Company Creates Programs to Fuel Leadership Pipeline

Those challenges included recognition that a large percentage of industry leaders would be retiring within a few years, and that regulatory and infrastructure requirements were changing rapidly, reports Korn/Ferry International (www.kornferry.com), a provider of talent management solutions. In partnership with Korn/Ferry, OGE (www.oge.com) developed the Coaching for Effectiveness and Foundations of Leadership programs. Offered to […]

Ask the Trainer: Language Learning

A: In today’s multicultural workplace and economy, it is important for many employees to become multilingual. With companies of all sizes connecting with colleagues and clients across the globe via Skype, Twitter, Facebook, and LinkedIn, language training is playing an increasingly important role, says Michael Schutzler, CEO of Livemocha (www.livemocha.com), which describes itself as the […]

Ask the Trainer: Storytelling During Training

A:  Stories help learners remember key points from training sessions, reinforce the content, and help new trainers feel more poised and comfortable, says Mark Satterfield, founder and CEO of Gentle Rain Marketing, LLC (www.GentleRainMarketing.com), and author of Unique Sales Stories: How to Persuade Others Through the Power of Stories. “People remember stories,” he says. “People are […]