Tag: coaching

How to Handle the Younger Boss / Older Worker Dilemma

By Carol A. Hacker If you are a younger manager with responsibility for managing people who are older than you, you know what a challenge it can be. One of the biggest challenges for younger managers lies in how they are going to supervise people who are older than them, have more experience than they […]

Diversity Programs: Not Just About “Soft” Skills

Diversity programs have moved beyond sensitivity training. A new survey of more than 2,500 senior HR and training executives revealed a wide variety of diversity initiatives and program elements. The most common? Leadership development. “Just a few years ago, diversity programs usually meant just awareness training. Those programs were separate from other hard and soft […]

Telecommuting: What Are the Key Concerns in Starting a Telecommuting Program?

We’re contemplating a new policy that will allow many of our employees to work from home several days a week. Before we launch into this program, I’d like to have some clarification on what responsibilities—or liabilities—we have. If employees are injured while working at home, for example, what happens? If customers get injured while seeing […]

Retaliation: Can We Discipline Someone Who Is under an “Umbrella of Protection”?

Occasionally we have an employee we would like to discipline (or fire outright), but the employee has recently done something that leaves us open to a retaliation charge if we take action against them-like making a discrimination complaint, requesting FMLA leave, or talking to OSHA about safety issues. Right now, we have a manager who […]