Tag: coaching

10 Tips and Best Practices for Giving Employees Valuable Feedback (Part 2)

Yesterday’s post  offered five tips and best practices for giving your employees valuable feedback. Here are five additional tips: 6. Make it Timely and Relevant When providing feedback, ensure it’s timely and relevant. Don’t procrastinate in giving feedback, even if it’s challenging. For example, if brand-new customer service representatives fail to follow a certain script […]

10 Tips and Best Practices for Giving Employees Valuable Feedback (Part 1)

Ninety-eight percent of employees will fail to be engaged when managers provide little to no feedback. Ninety-eight percent! And 65% of employees claim that they want to receive more feedback at work.1 However, a lot of employers and learning and development professionals don’t know where to start when providing valuable feedback. Here are five tips […]

4 Assessments You Should Give Your Sales Employees

Sales training shouldn’t stop after the onboarding process. In fact, according to HubSpot, high-performing sales organizations are twice as likely to provide ongoing training as low-performing ones. Consider administering the four assessments listed below as you continue to develop your sales employees to maintain your organization’s high-performance standards.

Coaching Underperforming Employees–4 Vital Steps

In a study conducted by the Center for America Progress, the cost of losing employees reaches hundreds of thousands of dollars every year, sometimes even millions for larger companies. One way to decrease high turnover costs is to begin coaching employees who are underperforming. Below are four vital steps you must take when coaching underperforming […]

Key Traits of Effective Workplace Coaches

In an article for Entrepreneur, Chris Haddon and Jason Balin note that many of us have coaches, mentors, or tutors growing up. Whether we play sports, play an instrument, take an in-depth dive into a specific academic field or just need some additional assistance with schoolwork, we often have someone taking a dedicated and focused […]

Online Coaching Supplants Traditional Methods

On-the-job training, or OJT, is a practice as old as the wheel, and it hasn’t been until recently that technology has caught up with it. Advances in online coaching have provided unprecedented growth and expansion in OJT to become a more efficient and effective tool for employees and managers.

Coaching Can Provide an Alternative Approach to Those Unwilling Learners

There are many reasons as to why group training sessions will not work. Even though old-style classroom-based training has many benefits, often, employees feel forced into attending, and this is not conducive to learning. It’s also possible that they are reluctant to have the spotlight on them or fear role-play, but whatever their concerns, training […]

Coaching reVOL-UTion: Schiano, Currie, and what school’s lawyers are analyzing right now

The Tennessee coaching search has produced high drama over the past two weeks. For Vol fans like myself, it has felt at times like absolute torture and at other times like just a little bit of torture. “Vol-nation” was in better spirits after the hiring of Phillip Fulmer as Athletic Director was announced, and many are pleased with […]