Tag: communication

employee training

Hostile Environment Claims in a Work-From-Home World

An October 2020 Forbes.com article on harassment in the work-from-home world identified eight “red flag” signs of misconduct. “Just like the working environment has changed to a home-based environment, so has workplace harassment,” the article observed, warning “workplace harassment that follows [employees] into their homes can have devastating impacts on their mental well-being, as well […]

Bedside Manners Aren’t Limited to Healthcare Workers

2020 was a challenging year for many, and it’s brought forth the need for several difficult conversations in the workplace. Whether it was having to tell someone he or she had been laid off or telling your boss you didn’t complete that report because you had to help your child with virtual school, one thing […]

culture

Evaluating Company Culture in the Era of COVID-19

2020 has been an extraordinary year for people globally. In the United States, we’re dealing with the aftermath of a divisive and historic election; there is widespread social unrest; and, of course, we’re dealing with a global pandemic that has forced millions of Americans to work from home.

repeat

Repeat It Back to Me

Virtually all managers have experienced situations in which an employee failed to follow instructions. While there are certainly cases in which an employee was simply negligent or disobedient, it’s also extremely common for the underlying issue to be miscommunication. The manager believes he or she communicated one thing, but the employee thinks he or she […]

thinking

Why Critical Thinking Is So Important

As much as companies may try to restrict decision-making authority to managers and executives, it’s impossible to fully insulate frontline workers from all decision-making.

tech

6 HR Tech Platforms You Need for Managing the New Normal

2020 has been quite a year. Between COVID-19 and the Black Lives Matter (BLM) movement, many companies realized they aren’t equipped to handle the challenges 2020 has brought. Siloed systems, the inability to provide real-time solutions or up-to-date information, and disconnected or overwhelmed employees are some of the issues HR pros are experiencing. For the remaining months of 2020 and well […]

confict

Productive vs. Unproductive Conflict in the Workplace

Our workplaces have a conflict problem. Over half of all employees (57%) have left a conflict situation with negative feelings—most commonly, demotivation, anger, or frustration—according to the “CPP Global Human Capital Report.”

returning

A Guide for Leaders: How to Engage Employees Returning to the Workplace

It goes without saying that employees are the foundation of a successful business. As organizations continue to navigate how to function in a post-pandemic world, leaders will need to rethink their short-term goals of keeping employees productive, engaged, and healthy, as well as long-term goals that build trust and a sense of purpose.