Tag: Conflict Resolution

leadership

5 Best Practices for Training the World’s Future Leaders

Generation Z (those born roughly between 1995 and 2015) and Millennials (those born roughly between 1981 and 1994) are set to become the world’s future leaders … and, soon. As you train them, keep this in mind, as well as the five best practices for training them that are mentioned below.

conflict

4 Ways to Train Your Leaders in Conflict Resolution and Management

Workplace conflict costs industries $359 billion annually. To address this costly problem, most organizations simply look to their employees and demand that they get along and act civilly or threaten to reprimand. However,  most conflicts should be circumvented or resolved by leaders and managers, not by employees themselves.

scenario

What Is Scenario-Based Learning?

Now that virtual reality and augmented reality are getting a lot of attention in the learning and development (L&D) space—and are projected to be worth around $2.8 billion by 2023—you’ve probably started hearing more about scenario-based learning, too.

hiring

Why Observable Behavior Alone is Not Enough: A Study on Predictive Behavior in Hiring

DISC is one of the most valid and reliable instruments of its kind, originating back to Dr. Marston’s work in 1928. It is estimated that over 30 million DISC assessments are used or sold yearly across the globe. However, it is not enough to only understand or apply DISC theory for critical hiring, training, conflict resolution, and […]

training

6 Reasons Why Training Employees Is Worth the Investment

Training your staff: It’s good for workers, and it’s good for employers, too. It’s easy for businesses to get sucked into the perceived reasons why they shouldn’t be providing training to their employees, such as the cost to the business and the time it takes out of regular working hours.

Bad Apples 101: Dealing with Difficult Employees

No one becomes an HR professional, a manager, or a business owner with the delusion that it will be all puppies, rainbows, and cotton candy. So why do some leaders shy away from dealing with difficult employees or throw up their hands like there’s no solution? A recent case from the federal district court in […]

Strategies for Dealing with Hostile People in the Workplace

So, you are dealing with a hostile coworker, colleague, or team member. According to the research, you are not alone. With one study showing that nearly one in five American workers report exposure to hostile or threatening social environments at work—such as verbal abuse or threats, humiliating behavior, bullying, and harassment—it is clear that we […]

Got conflict? Help managers know what to do

It’s a rare workplace that seldom experiences conflict. In fact, a 2008 global study on workplace conflict found that 85 percent of employees in the study experienced conflict at some level, and 36 percent of U.S. employees said they had to deal with conflict always or frequently. Globally, that figure was just 29 percent.  With […]