In 2007, Nokia was the leading manufacturer of mobile phone devices; its annual revenue was $75.83 billion, and its market share was 49.4%. But in 2008, when Steve Jobs walked onto a stage and pulled an iPhone out of his pocket, Nokia’s market share plummeted. The era of smartphones requires managers to lead processes and […]
Planning for the problems facing your business is not just about what might happen, but when it will happen, and what you will do about it before, during, and after these problems appear. This statement will serve you best if it gets you to change the way you look at the world and change the […]
The pandemic has changed the business landscape as we know it. Perhaps one of the biggest lessons it has taught us is how to manage during a crisis. During these past 12 to 14 months, we have seen some organizations succeed, as they were able to pivot their business models and mitigate internal risk, while […]
It’s not hard to imagine how challenging things were for those that didn’t have a plan in place. Either way, HR had a lot of evolving and problem-solving to do. I recently spoke to one HR individual whose organization actually had a specific pandemic crisis plan in place.
When it comes to crises, there are a few truths. First, a crisis can take many and unexpected forms. Preparing for one may not help you should a different crisis occur. Second, it’s just a matter of time before your organization is beset by one or more crises. What distinguishes those organizations that survive crises […]
In part 1 of this article we began to explore why meeting a crisis head-on is the best approach. Today we’ll look at what general strategies you can use to meet the challenge.
HR needs to run toward crises and problems. We can help solve big and small crises. When we solve these crises, we add value to the organization, build trust with leaders, and help employees. Do you see the HR symbol in the sky? Yes, the leaders need us!
Alleged communications with Russian officials, an Attorney General recusal, and claims of impermissible wiretapping. Guess you could say it’s been an active past few days in the world of U.S. politics. Heck, it’s been a flurry of activity for a while now, and more is certainly to come, starting with the revised executive order regarding […]
In the aftermath of Hurricane Matthew, evacuation orders are lifting and recovery efforts are in their early stages. Employers are facing a number of storm-related issues as they prepare to resume normal operations. Here are just a few of the questions employers are asking. 1. Does the Fair Labor Standards Act (FLSA) require me to pay […]
By Harry Hutson and Martha Johnson Organizations are headed for more crises. Tumult and disruption in the world are more than likely. Some would say they are unavoidable, inevitable, or even guaranteed. For most Human Resources professionals, this is a fact of life. In our experience, HR deserves credit for being watchful and wired, reassuringly […]