Tag: e-mail

Does the ‘Praise in Public, Correct in Private’ Logic Apply to E-Mail?

Public shaming was once a legitimate means of sharing examples of undesirable behavior to the broader group. Whether it was branding an adulterer with a scarlet letter in puritanical times or the more recent practice of hardline managers who dress down underperforming employees in front of the team, the idea is that public correction or […]

Technology Run Amok: Client Left Holding Bag After Key E-Mail Sits in Lawyer’s Junk Folder

Well, the headline might be a bit dramatic, but it illuminates an important point. Namely, technology must be used in conjunction with good judgment and common sense, not as a stand-alone panacea. Lawsuit Filed, or Was It? Kevin Rollins, a Home Depot employee, injured himself while moving a bathtub for his employer. He filed a […]

Take a Breath Before Sending that Angry Email

It’s probably safe to say that everyone has said things in a heated moment they later regretted. It could be during an argument with a significant other or while scolding a child, for example. Depending on how one looks at it, the stakes may be considerably higher when such outbursts occur in the workplace. This […]

planning

Creating Daily, Weekly, and Monthly Plans

Any job can get extremely hectic at times, with new crises popping up amid typical day-to-day obligations and long-term planning. It can be easy for staff to get sidetracked, overwhelmed, and disorganized amid all of the chaos. There could be many impacts of this disorganization. Obviously, there’s a risk that commitments won’t be kept and […]

The Great Pronoun Debate and Its Practical Implications

As society and our collective consciousness have come to more fully understand and appreciate the varied gender identities of those around us, an ongoing debate has emerged regarding the use of pronouns. Advocates for gender rights have argued that the traditional binary he/she paradigm leaves many people out and forced others into a box they […]

The Evolution of Cybersecurity

Today is World Backup Day, a day dedicated to protecting your vital information by backing up all critical files, and locking them away from scam artists and hackers. That has never been more important than it is now. Last year, we saw cybercriminals seizing a massive business opportunity. Our rapid shift to working from home […]

Context-Switching Can Cost Companies Billions

There are numerous tools we rely on every day to do our jobs—e-mail, LinkedIn to stay in touch with friends and colleagues, Slack to communicate with coworkers and clients, and Zoom for virtual meetings, just to name a few. 

Benefits of Texting Job Applicants

Do you text job applicants? Some employers prefer the formality of e-mail communications, while others prefer the personal touch of phone calls. Many combine multiple forms of communication at the same time.

pitching

Rethinking the Details of E-Mail Communication

With millions of Americans working remotely, there are much fewer nonverbal social cues that come from in-person interaction. While the sophistication of modern telecommunications technology has been a saving grace in the midst of widespread remote work, it is not, at least at present, a perfect substitute. This means it’s more important than ever to […]

Rethinking Your Friendly Reminder E-Mails

As we noted in a previous post, the COVID-19-triggered shift to remote work has moved conversations that once took place at the proverbial watercooler, in conference rooms, or by popping into a coworker’s workspace to virtual formats. Even when that format is a video call, much of the nuance of in-person communication is lost. This […]