Tag: employee training

Tips for Training Employees Against Cyberattacks

The COVID-19 outbreak has affected almost every area of our pre-pandemic “normal” lives including more telework, a surging demand for toilet paper, and a shrinking workforce, just to name a few. Almost no industry has been spared when it comes to the contagious disease’s impact. In particular, cyberattacks are on the rise in nearly every […]

Does the ‘Praise in Public, Correct in Private’ Logic Apply to E-Mail?

Public shaming was once a legitimate means of sharing examples of undesirable behavior to the broader group. Whether it was branding an adulterer with a scarlet letter in puritanical times or the more recent practice of hardline managers who dress down underperforming employees in front of the team, the idea is that public correction or […]

Why Hard Work Alone Isn’t Always Enough to Get Ahead

From a young age, we’re taught that one of the best ways, if not the best way, to get ahead is simply to work hard. Hard work pays off. Much effort yields much prosperity. And to a certain point, this is true. Those who put in the time and effort often succeed in academia, securing […]

customer harassment

Tips to Limit Risk of Employee Harassment by Customers

Most employers are equipped to respond to employee allegations of harassment by coworkers or managers. There are added levels of difficulty, however, when they complain about harassment by a customer, contractor, or other visitor to the business. A federal court of appeals recently ruled a Harrah’s Casino employee can go to trial on her claims […]

list

The Emotional Benefits of a To-Do List

Employees often feel overwhelmed when faced with a multitude of tasks. It can feel as though there isn’t enough time or opportunity to focus on one thing at a time when check-ins and competing deadlines are coming in from all directions.

Leadership

Using an ‘Ultimatum’ to Prevent E-Mail Inaction

There are many benefits to e-mail communication over real-time, spoken communication. For one, because the conversation is in writing, there’s a record of what was said, which can be useful both for recollection and to settle any disputes about what might have been committed or agreed to. Sending an e-mail is often an easier way […]

VR

How Companies Are Using AR and VR for Remote Training

Months into the COVID-19 pandemic, millions of employees are still working remotely, with no immediate end in sight. Some major employers like Microsoft, Target, and Deloitte have extended their remote work policies to mid-2021 or announced plans to maintain them on a permanent basis.

training

Employee Training as a Retention Strategy

Long-tenured staff are a benefit to any organization. They possess knowledge of and experience in not just the industry but also the specific company they work for. They can serve as mentors and teachers to new hires and serve as stewards for the organization’s long-term goals.