Tag: health and safety

training

Training Direct-Contact Staff on Customer Interactions in the New Normal

In virtually all industries, the COVID-19 pandemic has had enormous impacts on how business is conducted. While businesses such as bars and restaurants have been forced to shut their doors entirely or focus solely on carryout, others have shifted to a predominantly remote workplace, with staff conducting business from home.

normal

3 Ways HR Is Defining the New Normal

The COVID-19 pandemic is taking a tragic toll from a human and public health standpoint, along with causing massive business disruption, resulting in some businesses shutting down completely. In contrast, others have had to rapidly expand service teams and ramp up production to meet increased demands, while many companies have become remote workplaces practically overnight.

home

How HR Can Do Home Risk Assessments

While the trend of working from home has risen drastically in recent years, recent events have seen an unparalleled shift in remote work. Indeed, working from home has many benefits, including a healthy work/life balance, reduced to no commute, and better efficiency and flexibility. However, one major concern that often gets little attention involves ensuring […]

innovate

Learn to Innovate, Lead, and Embrace Change

There has been a century of expected compliance by workers to do their jobs a certain way, so we are all expected to keep up! The new model for employee development will be a recognition that each person offers a set of special and different skills that can’t come through compliance with routines and standardized […]

Oprah

Oprah Winfrey on Learning to Be a Leader

Learning is when you remember the “a-ha” of knowing the truth. The common language we all share is the truth about ourselves. Oprah Winfrey, the global media leader, philanthropist, producer, and actress, gave these and other insights about leadership and talent development in her keynote session at the 2019 ATD International Conference and Exposition in […]

discipline

Most Common Reasons for Employee Discipline

Employee discipline is something everyone in any organization wants to avoid. Obviously, discipline is a negative experience for the employee subject to discipline, but it’s also one of the least favorite parts of the job for managers and HR professionals as well.

Canada Wrestles with Medical Pot’s Impact on Safety-Sensitive Jobs

Perceptions of marijuana have changed dramatically in Canada. What used to be an illegal drug is now a recognized medical treatment and is soon to be a legal recreational activity.  Canada’s Cannabis Act—making recreational marijuana legal—will take effect on October 17, 2018. Employers have struggled to balance the changes against legitimate health and safety issues, […]

mental health

How to Promote Mental Health Awareness Across Your Organization (Part 1)

According to research conducted by the World Health Organization, the U.S. economy loses around $1 trillion per year in lost productivity due to mental health disorders and illnesses. And an extensive study conducted by Mental Health America found a direct correlation among workplace environments, employee satisfaction rates, and mental health.