Tag: metrics

KPI

Understanding Recruiting KPIs by Industry

While many small businesses struggle to adapt to the new way of work brought on by the coronavirus, hiring is an area that seems to be the last thing on some employers’ minds.

metrics

Which Performance Metrics Should You Share with Employees?

Many organizations and operations departments keep detailed metrics on the performance of different teams and individuals. These could include turnaround time on a custom order, average throughput for a common manufactured product, time spent resolving a customer complaint or concern, and many others. These metrics are useful to company management in identifying areas that need improvement, […]

audit

How to Conduct an Audit for Your Training Programs

Many organizations conduct financial audits, compliance audits, environmental audits, and other internal audits on a regular basis, but they don’t always conduct audits for their L&D and training programs, which is mind-boggling, seeing as how effective L&D and training programs have been proven to increase an organization’s bottom line and retain more engaged employees longer.