Tag: morale

mindfulness

Mindfulness Training in the Workplace

In a time when employee retention is at the top of everyone’s mind, employers are looking for ways to ensure their workers are satisfied and motivated at their jobs. Finding ways to combat stress and burnout can go a long way toward this goal, thus keeping employees happier and maintaining high morale and productivity.

customer

Why Your Company Needs to Focus on Internal Customers

Exceptional customer service is a major selling point for companies that can do it well. Companies like Ritz-Carlton, Harley Davidson, and Disney are often held up as models of customer service in their respective industries, which has helped them develop and maintain strong brand positions around the globe. 

Did You Just Make a Bad Hire?

Hiring a new employee is as much an art as a science. There are often a clear set of skills that you can look for, but there’s also that elusive idea of “fit” and simply finding someone whose expectations are in alignment with what the organization has to offer.

The Wild, the Innocent, and the Super Bowl Shuffle

by Boyd A. Byers Super Bowl Sunday is February 7. About 140 million Americans will watch the game on TV, and 20 million will attend a Super Bowl party. While doing so, we’ll eat 20 million pounds of potato and tortilla chips. Let’s look at some other Super Bowl-related numbers for you to ponder in […]