Tag: Oswald Letter

’Tis the Season … to Do Right by Employees and Customers

Among other things, having a manager who cares about them as people is part of being happy at work. So when I heard about Liberty Bottleworks, I figured it must have a pretty satisfied workforce. Here’s the story, from a recent edition of The Oswald Letter. It seems that over the Thanksgiving holiday weekend, the […]

“He acts like he owns the place!” (Good Thing?)

Oswald, CEO of BLR®, offered these thoughts on increasing company performance by instilling a sense of ownership in a recent edition of The Oswald Letter. If the statement is made out of frustration about an employee who throws his weight around and has a condescending attitude, you might be in trouble. But if it’s said […]

Live Generously: Being in Business to Help Others

Oswald, CEO of BLR, shared his thoughts about the article in a recent edition of The Oswald Letter: The article caught my attention for a number of reasons. I love the “Live Generously” lead. I just think it’s a great concept. Add to it the teen and business angles, and I was hooked. The article […]

Remember the Titans: Lessons for Football—and for Management

Oswald, CEO of BLR®, offered his takeaways from Remember the Titans in a recent edition of The Oswald Letter. Here’s what he says: The other night I walked in the door to find my youngest son watching the movie Remember the Titans. If you’re a regular reader of this column, you know I consider the […]

Mariano Rivera—Nothing but Class

Dan Oswald, CEO of BLR®, offered his thoughts on what leaders can learn from Mariano Rivera in a recent edition of The Oswald Letter . Here are his thoughts. Either you love the New York Yankees or you hate them. I’m a hater. I grew up hating them. They were the antithesis of my beloved […]

Engagement–That Simple and That Difficult

Oswald, CEO of BLR®, offered his thoughts on leadership and employee engagement in a recent edition of The Oswald Letter: If you read the Harvard Business Review, you might have noticed a recent article proclaiming “The New Employer-Employee Compact.” The article, like all the other articles and books written on the subject, reminds us that […]

When Opportunity Knocks, Will You Open the Door?

Oswald, CEO of BLR, offered these thoughts on Lincoln, leadership, and opportunity in a recent edition of The Oswald Letter: It’s Lincoln’s second item—opportunities will present themselves—that I believe is most overlooked by those supposedly seeking opportunity. Often we are looking so hard for a certain opportunity or for opportunity to look a specific way […]

People Are People, Not Human Resources

Oswald, CEO of BLR®, offered his thoughts on leadership and people in a recent edition of The Oswald Letter. Elvis—only his first name is necessary—is still the second best-selling artist of all time (only behind The Beatles), and he’s been dead for more than 35 years! Somehow we elevate these people to godlike status, but […]