What is Evidence-Based HR?
Does your organization use evidence-based HR decision-making practices?
Tag: Strategy
How to Improve Internal Mobility
Internal mobility refers to employee movement through different roles within the same organization. It can be related to employee development—as an employee progresses along his or her development path, they move to new roles accordingly.
Workplace Technologies and Employee-Centric Design are Redefining HR, Says Bersin
Bersin, Deloitte Consulting LLP’s digital destination for the Human Resources professional, has found in its latest “High Impact HR” research that new workplace technologies and changing workforce expectations are creating unprecedented opportunities for HR organizations to transform the way companies and their people interact.
Preparing for a Natural Disaster or Emergency
In the aftermath of a natural disaster (or other emergency situation), a lot of organizations learn what they should have done to prepare in advance. For example, does your organization have a clear point of contact for employees to turn to for the latest information on the status of the workplace and when they should […]
Helping Employees After a Natural Disaster
Recent natural disasters – like hurricanes and wildfires – have prompted employers and employees alike to consider how the employment relationship is impacted after disaster strikes. Employers are in a unique position to be able to directly impact how quickly their employees are able to get back on their feet. There are a lot of […]
What to Do When Employees Are Underperforming?
It’s time to pull your head out of the sand—you need to deal with poor performers! Sometimes it is uncomfortable to deal with things you would rather avoid, but there is no advantage to delaying the inevitable.
How Hospitals Can Shed 3 Myths Hindering Employee Engagement
Hospitals and health systems can discard three myths of employee engagement to improve patient satisfaction and Medicare reimbursement and raise their image for patient safety with well-designed initiatives, according to the new report Data-Driven Insights for Your 2017 Employee Engagement Strategy, released by Advisory Board.
4 Steps to Conducting a Successful Coaching Session
I love being corrected and coached; especially by my wife. My second favorite coaches are my four teenagers. Since they’ve been sentient for a number of months now, they naturally have lots of tips and life wisdom to share with me, and I always receive it with humility. What a gift their coaching is to […]
Use Real-Time Analytics and Coaching to Vastly Improve Call Center Agent Performance
A study from KPMG noted high employee engagement levels correlated directly to an average of 19.2% increase in improved operating incomes, and conversely those companies with low levels saw declines of 32.7%. Within call centers it’s essential to develop engaged employees that can speak to customers with empathy and politeness while also knowing how to […]
4 Ways to Empower the Modern Workforce
I’m a Chief Technology Officer (CTO), but my role as a technology executive has a lot to do with many of HR’s priorities as people managers—especially when it comes to supporting workplace flexibility and changes to the modern workforce.