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Although technology-based training is becoming increasingly popular, training experts agree that it will never completely replace classroom training. At present, an overwhelming number of companies continue to use classroom training alongside an increasing amount of technology-based training, such as e-learning and computer-based training. Today, there is an array of techniques, methods, activities, and training aids […]
Classroom training is a workplace learning strategy that removes employees from the work area and brings them together in a safe and appropriate environment, free from distractions, to teach skills, transfer information and knowledge, shape attitudes and behavior, and build competencies. Training in the classroom, of course, is only one of many workplace training options. […]
Many organizations train their supervisors and managers on employee ethics. While it is imperative for those individuals to have a thorough understanding of ethics policies and codes of conduct, training for all employees will increase the likelihood that the policy and code are followed companywide. Here is some information to convey to supervisors and managers […]
Mark S. Putnam, founder of Character Training International (CTI), understands the dilemma of making ethics training meaningful, since ethics can be boiled down to bad guys are bad and good guys are good. Just do the right thing and you’ll stay out of trouble. Most rational adults know this and wasting so much precious time […]
Whether it’s a report for the boss, a letter to a customer, an e-mail to another department, or even just a phone message for a coworker, written documents need to be clear, concise, and correct. Some employees may already know how to write well. Others may need more practice. But regardless of skill level, all […]
Gaining award-winning status for its learning organization has helped Jiffy Lube® International improve its training function even more, says Kenneth Barber, the company’s manager of learning and development. Jiffy Lube (www.JiffyLube.com), a 100-percent franchisee-owned and -operated store chain, has placed in the top five in a dozen national and international training competitions, Barber says. He […]
Courtesy of California Employer Resources®, Marie Burke Kenny, an experienced employment law attorney in San Diego, answers questions with valuable training information about dealing with problem employees. Do you have an overarching piece of advice to give to employers, right off the bat? “Starting right at the interviewing stage, the most important thing employers and […]
When making the move to virtual training, “we, as trainers, often get caught up with what we need to do to prepare,” says Cindy Huggett, training consultant and author of Virtual Training Basics (www.cindyhuggett.com). However, it is important to keep in mind that, while virtual training is a new way for trainers to train, it […]
What do the Washington State Department of Personnel (DOP), Agile Software, and the Ritz Carlton Hotels have in common? All use the “10-Minute Stand-Up”—a no-chairs-allowed daily meeting to beat the endless meeting syndrome. Washington State DOP At the Washington State DOP, the meetings take time—but not much—to: Recap the previous day’s results. Review plans for […]
For example, there’s a tendency among presenters to include too many bullet points in each slide and to add charts and graphs from written reports without converting them to a more easily understood format for the PowerPoint presentation. “A lot of presenters try to cram as much information as they can onto one slide and […]