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Diversity, equity, and inclusion (DEI) programs are all the rage, with Fortune 1000 companies spending roughly $1.5 million on DEI programs annually—all while slashing budgets in other critical areas. If this were merely a case of wasted corporate resources, that would be the good news. Yet the bad news is more alarming: Mounting evidence reveals […]
In an earlier post, we discussed how to make your job post shine. But is your posting inclusive? We spoke with Katrina Kibben, Founder and CEO of Three Ears Media, to learn how to attract diverse talent.
Proponents of unconscious bias training argue that unconscious bias not only is present in all of us but also can and does have big impacts on how businesses treat employees and customers. High-profile racial incidents impacting big brands and the dearth of women and people of color in prominent roles in many industries are often […]
Any hiring process comes with the potential for unconscious bias to play a role. Some companies have methods for combating such biases, with an emphasis on delaying the application of bias. In other words, by hiding a candidate’s identifying information until after the person has been considered, the recruiting manager has time to learn what’s […]
In the past month, we have seen companies make statements on social media supporting diversity, equity, and inclusion in response to the Black Lives Matter movement and protests over racial inequity around the nation.
Unconscious bias can be a major factor in whether a workforce is diverse. More likely than not, hiring managers impart their own hidden biases upon their hiring practices. This can be very damaging to an organization, but behavioral scientists have studied this phenomenon in the hopes of understanding it and coming up with practical solutions.
Training is often about conveying knowledge from one person or group to another, and that is reflected in the evaluation techniques often used when training—for example, written tests to discern the amount of knowledge retained.
Last week, we reported on the recent training Starbucks offered its employees and the benefits to proactive versus reactionary training. Today we’ll focus on what Starbucks employees thought about this training.
Implicit bias is a phenomenon that is prevalent in virtually all aspects of society. It refers to the tendency of individuals to harbor certain biases or prejudices about certain groups without being consciously aware of those feelings.
Earlier this year in April, two black men were arrested in a Starbucks in Pennsylvania. A Starbucks employee had called the police, claiming that the two men were loitering without paying for anything, and the two men stated that they were waiting for someone else to arrive.