Conflict Resolution for Customer-Facing Staff Amid the COVID-19 Pandemic
It’s essential that training materials stay current. Most people cringe when they see out-of-date training materials—and rightfully so.
It’s essential that training materials stay current. Most people cringe when they see out-of-date training materials—and rightfully so.
Workplace violence is a fraught topic. Unfortunately, COVID-19 may be creating or exacerbating situations that may lead to violence in the workplace. Employers should be aware of this trend and determine what steps they can take to mitigate it.
Preventing workplace violence is a high priority. Obviously, no one wants an unsafe workplace. While there’s no way to ensure violence never happens, there is a lot employers can do to try to prevent workplace violence from occurring.
Many companies have decided in recent years to implement internal policies regarding workplace violence. Typically, these policies include such items as what employees should do if they witness violence and/or hear threats concerning violence in the workplace. Some workplace violence policies also address what investigative efforts management will use upon receiving notice that an alleged […]
Did you know that right now, nearly one in seven employees feels unsafe at work, according to a Society for Human Resource Management study conducted earlier this year, and that HR professionals report that violent workplace incidents are up 36% since 2012?
An unfortunate emerging issue for employers is the rise of workplace shootings. Even courts and judges have taken note in their judicial opinions that workplace violence is increasing. Of course, employees may be exposed to different degrees of violence at work. Workplace shootings are on the extreme end of the spectrum.
On Friday, February 15, 2019, a gunman named Gary Martin shot and killed five of his coworkers, wounded one coworker, and injured five police officers.
Let’s say you have your workplace violence prevention plan in place, and you are conducting the training outlined in your plan. Part of the plan should include strategies for your workers to avoid harm. Here are four key tips to offer your workers should they be confronted with violence at your facility.
Company HR and security professionals began to focus on workplace violence prevention using policies and training as far back as the early ’90s, when the issue was often described as something that happened either rarely, only at the U.S. Postal Service, or both. Early policies included language that prohibited weapons in the workplace and at […]
We all know workplace violence is no laughing matter. All HR professionals should be well versed in the laws applicable to weapons in the workplace at all of your organization’s locations. Each state has its own twists when it comes to restricting weapons (especially firearms) on private property. For instance, my state of South Carolina […]