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While the stress of the holiday season has passed, many frontline workers still face challenging situations during each shift—and it’s getting worse. A recent survey found that 70% of frontline workers think customers have become more hostile, with more than half (59%) experiencing conflicts daily. Despite the uptick in hostile situations, more than a third […]
More than one in five people (almost 23%) in employment have experienced violence and harassment at work, whether physical, psychological, or sexual, according to a new joint analysis by the U.N.’s International Labour Organization (ILO), Lloyd’s Register Foundation (LRF), and Gallup. “Experiences of Violence and Harassment at Work: A global first survey” provides a sense of […]
Every workplace is at risk of encountering instances of domestic violence. However, being proactive in addressing this difficult issue can have a big impact on both the individuals affected and the organization as a whole. October is Domestic Violence Awareness Month, an opportunity for HR professionals and their organizations to consider how to take action […]
No one enjoys terminating an employee, but sometimes it has to happen. While many employees will leave without any issues, some might feel they were unjustly let go or be disgruntled after their termination.
In our latest installment of Ask the Expert, brought to you by the team of industry experts at HR Hero®, we look at a recent question from a subscriber regarding candidate criminal background checks and reference checks. Q: What requirements and laws need to be considered when making employment decisions related to criminal background check results and […]
Misunderstandings over an office birthday party recently taught a Kentucky employer an expensive lesson about disability discrimination. A jury awarded $450,000 to the affected employee who didn’t want the party and allegedly suffered a panic attack afterward. The employer’s alleged, repeated mishandling of the worker’s behavior after the episode offers the best explanation for the […]
Conducting investigations of disputed workplace events is a routine responsibility for HR leaders. Faced with disputed facts, employers can make reasonable fact determinations based on a diligent probe and still obtain summary dismissal of a discrimination claim. A recent decision from the U.S. 6th Circuit Court of Appeals confirms how employers can best ensure the […]
“What can we do?” This is among the most common questions I get after a major incident of violence. It’s not uncommon for there to be a heightened interest for a while, then things go back to “normal.” However, things feel different this time. As I’m writing this article, the news playing in the background […]
In our latest installment of Ask the Expert, brought to you by the team of industry experts at HR Hero®, we look at a recent question from a subscriber regarding disciplinary action in the workplace, company compliance, and what can be deemed as fair policy. Q: We have a newly hired manager who is suspending staff like […]
A new study from emergency communications provider AlertMedia finds that U.S. workers are more concerned than ever about their safety in the workplace. The Austin-based company’s inaugural State of Employee Safety Report polled more than 2,000 full-time employed American workers 18 or older about their perceptions of workplace safety. The study found that 90% of respondents believe […]