Research from Harvard University, the Carnegie Foundation, and Stanford Research Center found that 85% of career success comes from having well-developed soft skills and people skills. Interpersonal skills are even more essential for leaders. But, how can you cultivate these skills? Dr. Trish Holliday, Vice President of HR and Corporate Services at Nashville Electric Service, and Kara Hardin, Registered Psychotherapist and CEO at The Practice Lab, share best practices for improving communication and interpersonal soft skills in leaders.