HR Management & Compliance

Discipline Derailed by ‘Evidence’ of Discrimination and Poor Documentation

In yesterday’s Advisor, we saw Jill’s mistakes disciplining Jack; today, more that can go wrong, plus an introduction to a unique guide for smaller—or even one-person—HR departments.

Jill fired Jack, but hadn’t followed policy, hadn’t been consistent, and had little documentation. Jack sued. What else could go wrong? Plenty. [Go here for Jill’s story]

‘Evidence’ of Discrimination

The next problem that’s going to crop up is ‘evidence’ of discrimination. There will likely be some stray remarks. Somewhere along the line, Jill will have made statements that taken by themselves might not amount to much, but coupled with a termination take on a new meaning. For example:

  • “Hey, old-timer, can’t you keep up?” (Jack is an older man)
  • “I thought you people were supposed to be good at …’  Jack is a member of an ethnic minority)
  • “Hey, wheelchair man, race me?” (Jack is a person with a disability)

Comments like these are made in good humor (we hope), but they lose the humor in court.

‘Evidence’ of Good Behavior

Jill has one additional problem. Although she claims poor performance from Jack, there’s no evidence of that in her behavior toward him. For example:

  • There is no record of any statements or warnings to Jack about his behavior.
  • There are no comments or indications in the performance appraisal of any problems. In fact, Jack has a “Good” rating from Jill.
  • Jack got a raise along with everyone else and got the same percentage raise as his peers.
  • Jack got his customary bonus along with everyone else.

Adjudicators like to see that an employ got a “fair shake,” not just a “legal shake.” And part of that is being told what’s wrong and getting a chance to improve.


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And Then, There’s the Jury

So, there’s ‘evidence” of good behavior, there’s no evidence of poor behavior, and there is “evidence” of discrimination.

And who’s on the jury? Twelve managers with good jobs who will sympathize with Jill, the manager? Not likely. The jury has retired people, unemployed people, in general, people who are not disposed to favor the employer.

Preventing discrimination lawsuits—a critical HR task, but really, just one of what, a dozen challenges that will cross your desk today?  We’re talking about intermittent leave challenges; accommodation headaches; investigation woes; training, interviewing, and attendance; to name just a few. In HR, if it’s not one thing, it’s another. And in a small department, it’s just that much tougher.

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  • Overview of compliance responsibilities, through a really useful,         2-page chart of 23 separate laws that HR needs to comply with. These range from the well-known Fair Labor Standards Act (FLSA), Family and Medical Leave Act (FMLA), and new healthcare reform legislation, to lesser-known, but equally critical, rules such as Executive Order 11246. Also included are examples of federal and state posting requirements. (Proper postings are among the first things a visiting inspector looks for—especially now that the minimum wage has been repeatedly changing.)

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  • Prewritten forms, policies, and checklists. These are enormous work savers! Managing an HR Department of One has 46 such forms, from job apps and background check sheets to performance appraisals and leave requests, in both paper and on CD. The CD lets you easily customize any form with your company’s name and specifics.

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1 thought on “Discipline Derailed by ‘Evidence’ of Discrimination and Poor Documentation”

  1. “You people”–almost universally a bad thing to say in the workplace, in pretty much any imaginable context.

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