HR Management & Compliance

BYOD—Should HR Be the Device Police?

Bring Your Own Device to work? Smartphones, tablets, and minicomputers abound in today’s workplaces, but they bring with them a host of real-world concerns for employers, says attorney Taylor S. Chapman.

A majority of businesses now allow employees to bring their own electronic devices to use at work, notes Chapman. With the rapid evolution of technology, this policy has quickly become the go-to standard in most workplaces.

However, commingling personal and professional usage, data, and ownership of electronic devices creates challenging legal and security implications. Who owns work-related data on employee-owned devices? The harsh truth is that courts and legislatures have yet to decide that complicated issue, Chapman says.

Chapman, an associate with DiMuroGinsberg in Alexandria, Virginia, is a contributor to Virginia Employment Law Letter.

Whether driven by the younger generation’s need to have the most recent and technologically advanced devices or employers’ attempt to save corporate money, BYOD is the new norm, Chapman says. As the line between business and personal ownership begins to blur, however, corporate security concerns grow.

A recent survey by YouGov and Research Now found that 67 percent of surveyed companies had no policies or procedures to manage employees’ use of personal devices for work purposes, says Chapman. If you are one of the 67 percent, you may be headed for trouble, she says. Here’s why.


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BYOD Generates Real-World Concerns

Consider the following scenarios, says Chapman:

  • An employee leaves your company but still has sensitive company data on a personal, dual-use device
  • A hacker preys on the unsecure smartphone carried by your employee and gains sensitive information
  • Your employees store company trade secrets on their personal devices, which leads to the information “leaving” your control
  • Your company is involved in a lawsuit and as part of e-discovery (the exchange of information relevant to the lawsuit before trial), normally purged information is found stored on an employee’s personal device.

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All of those scenarios can occur when you allow your employees to use their own electronic devices at work. Gale Gruman, the executive editor of InfoWorld, has observed that companies have adopted three types of BYOD policies to address these concerns:

  • Shared Management. Company policy states that an employee accessing business resources from a personal device gives the company the right to manage, lock, and wipe that device. The policy is normally put into a written agreement.
  • Corporate Ownership. The company owns and buys the device. If employees don’t like the company-issued device, they can buy their own personal device that has no corporate access.
  • Legal Transfer. The company buys the device from the employee. Normally, the company will purchase the device for some nominal amount (e.g., $5) and give the employee the right to use it for personal purposes. The employee has the right to buy the device back for the same price when he or she leaves the company.

None of these policies is “right” or “wrong,” says Chapman. Which type of policy you choose to implement will depend on your business needs.

In tomorrow’s Advisor, Chapman on the legality of accessing personal devices and how to mitigate your security risks, plus an introduction to a unique 10-minutes-at-a-time training program for your supervisors and managers.

3 thoughts on “BYOD—Should HR Be the Device Police?”

  1. Thanks for raising this issue. Some employers seem oblivious to the issues and the risks. Smartphones are invaluable tools, but they also come with a lot of potential dangers, and it’s short-sighted to think BYOD is the way to go because it can save you money.

  2. This is a great topic to discuss as BYOD is not going away. Companies should also make a priority finding an MDM (Mobile Device Management) solution. We use NotifyMDM from Notify Technology. It is a great product as it allows us to securely manage our corporate owned devices as well as the BYOD’s!

  3. Good piece, and agree with Paul that MDM will solve most of those issues.  BYOD is something HR can also latch onto and use to attract top talent.  Given the choice where I can use the tools I’m most comfortable with and someplace locking me into an environment I’m unfamiliar with, I’m going with my personal tools every time, the same way a chef, mechanic or carpenter would.  

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