Special from the Advanced Employment Issues Symposium, Las Vegas
In yesterday’s Advisor consultant Andrew Botwin offered his take on employee engagement; today, he reveals 14 signs of disengagement, plus we get an introduction to the all-comp-in-one website, Compensation.BLR.com.
Signs of Disengagement
Botwin, who is CEO of SPC (Strategy People Culture) Consulting Florham Park, New Jersey, offers 14 signs of disengagement:
- High turnover
- Lack of cooperation
- Lack of feedback
- Shaving of hours
- Absenteeism
- Quality less than capability
- Customer complaints
- High shrinkage
- Lack of pride/care in the business
- Lack of creativity and new ideas
- Unhealthy challenge
- Complaints don’t go to management
- Vendor dissatisfaction
- Lack of personal or professional celebration
What to Do
When you encounter disengagement, says Botwin, consider the following:
- Show your employees you care about them and their role
- Talk openly and honestly
- Provide clear constructive feedback
- Ask for opinions … and listen … and show you listened
- Get in a trench together and roll up your sleeves
In addition, says Botwin, remember:
- Management’s job is to help engage and motivate the workforce, not just to tell people what to do
- Engaged employees bring stronger business results
Hard to Get a Handle on Training? Now TrainingToday helps you structure a highly-organized, professionally developed training program for all your employees. Find out more.
To improve engagement and culture, Botwin offers his C.A.R.E.™ Model. He lays it out as follows:
- Conviction
- Doing what is right
- Adaptability & Accountability
- Being open to and embracing change
- Embraceing mistakes, but not permitting excuses
- Realness
- Being genuine, honest, and trustworthy
- Checking the ego at the door
- Enthusiasm
- Showing a passion for the business
If you can apply these principles, Botwin says, you are well on the way to improving your culture and building employee engagement.
Flex a Good Place to Start
Botwin offers flex as a good example of something to consider for building engagement. It may seem like “fluffy stuff,” but there are solid business reasons for considering it:
- Your competitors are offering it. (Where is the talent going to go?)
- It’s typically inexpensive
- Shows the employer trusts the employee
- Avoids burnout
- Increases retention
- Lowers facilities costs
- Allows longer customer service hours
- Gives employees more of a feeling of control
- Increases productivity
- Reduces carbon foot print through off-peak commuting
- Reduces absenteeism
Flex might be a great way to build engagement without major expenditures.
Engagement and culture—they seem soft, but if they’re ignored, they’ll cost you hard dollars. Fortunately, it’s a manageable problem—with meaningful training for managers.
Think you don’t have the budget and time to organize a full-blown training program? Good news from BLR—now you can run your training program like a pro, with our new TrainingToday system.
TrainingToday is a leading provider of online education programs for employees and supervisors. Each course in our extensive library addresses a specific topic with engaging and interactive presentations, delivering practical advice and clear instructions that trainees will remember long after the training is complete.
Three Delivery Platforms
TrainingToday offers you the option of three delivery platforms to meet your organization’s needs:
Professional
- Unlimited training for your whole organization for one flat fee
- Easy to start up and track trainee progress
- Hundreds of courses available, from employment law compliance to sales excellence
Enterprise
The Enterprise includes all the features of the Professional Version plus:
- Track and report capability with built-in comprehensive Learning Management System
- Train with courses as they are, or make them truly your own with our customization options
- Upload your own content (power point, video, SCORM files, etc) to the LMS in addition to using our comprehensive training courses
SCORM
- Integrate content into your existing LMS
- Easy to tailor to your content, logo, presentation style, and corporate policies
- SCORM compliant to integrate with existing corporate learning systems
Looking to take your training program to the next level? Let TrainingToday help you manage a dynamite training program—enroll in our Instant Trainer Webinar Series and learn what it takes to make the most of every training dollar. Ready to learn more about TrainingToday? Sign up for one of our Product Demonstration Webinars
Here are just some of the many courses available at TrainingToday:
[Click here to download information on all courses and libraries.]
Over 75 HR and employment training courses covering topics such as: Sexual Harassment, Diversity, and ADA.
The Diversity library is an interactive training program with different modules for supervisors and employees. It features real-world scenarios and insightful commentary from a leading workplace expert and employment law attorney.
Preventing Sexual Harassment- National – NEW!
This library will give you everything you need to train your employees, supervisors, and managers on how to prevent sexual harassment in the workplace. Several training options available for multiple year training.
Leadership Training for Managers and Supervisors
A variety of helpful courses designed to teach valuable management techniques to supervisors.
Leadership for Employees
Provides tools and information to employees in a leadership position, or aspiring leaders, to improve their business, leadership, and professional skills.
Includes customer service training courses covering topics such as: Phone Skills, Handling Complaints,Identifying Customer Needs and Team Building.
Includes wellness training courses covering topics such as: Creating a Successful Wellness Program, Balancing Work and Home, Healthy Aging, and Hazards of Smoking: How to Quit.
HR Video Training for Supervisors
These HR video supervisory training courses provide expert advice from practicing licensed attorneys on topics such as hiring, firing, privacy, discrimination, sexual harassment and more.
Over 90 workplace safety training courses covering topics such as: Slips, Trips, and Falls, HazCom, and Forklift Safety.
Sales – NEW!
The Sales Training library consists of 12 courses, everything you need to build a top-notch sales staff!
Looking to take your training program to the next level or need to convince your organization that training is critical to long term success—enroll in our Instant Trainer Webinar Series and learn what it takes to make the most of every training dollar. Ready to learn more about TrainingToday? Sign up for one of our Product Demonstration Webinars.
I think disengagement is usually easily to recognize if you actually care. The problem is that some managers either don’t care or don’t recognize that it’s their job to engage. Sometimes, if they respond at all, it’s to suggest termination. But if they fail to engage a new employee, it just becomes a vicious cycle.
it’s easier recognized disangagement, than translate disangagement in money… If you cannot sell the idea of changing your culture and invest on it, your Managers won’t be interested on take care of it.