Talent

Train Leaders How to Build Credibility and Trust

One of the most important things effective leaders can do—regardless of their leadership style is to build credibility and trust with everyone they work with. Here are some tips for building credibility and trust:

  • Always set a good example. Leaders never say, "Do as I say, not as I do." They do as they expect their employees to do.
  • Keep commitments. Nothing destroys credibility quicker than when someone in a leadership position fails to make good on commitments. It’s better not to make a promise or commitment than to fail to deliver.
  • Always tell the truth. Of course, sometimes you must keep confidences or be judicious about the information you share. But make sure what you do say is true. Once you’re caught in a lie, your credibility will always be in question.
  • Be fair. If you want employees to trust you, you have to have their best interests at heart. You have to treat them all fairly and provide equal opportunity.
  • Admit your mistakes to build credibility and trust, and encourage employees to do the same. We’re all human. We all make mistakes. The successful leader admits mistakes, learns from them, and moves on.

You know your managers could do a better job if they were trained, and now there’s a convenient and reasonable way to get it done—BLR’s Leadership Library at the online, 24/7, TrainingToday. Get More Information.


In addition, use the following six leadership techniques to become a good leader:

  1. Empowerment
  2. Motivation
  3. Delegation
  4. Accountability
  5. Participation
  6. Feedback

The information in today’s Advisor is adapted from BLR’s presentation “Leadership Skills: What New Supervisors and Managers Need to Know.”

How effective are your leadership training efforts? How effective are your company’s training programs at developing supervisors and managers into effective leaders who can help your company be successful?

There’s no doubt training can be a hassle—authorizing, planning, delivering, tracking—and it’s easy to let this critical priority slip.

To solve this problem, BLR® has created a unique and helpful solution called TrainingToday.

This turnkey service requires no setup, no course development time, no software to install, and no new hardware. Your employees can self-register, and training can be taken anytime (24/7), anywhere with nothing but a PC and an Internet connection. Courses take only about      30 minutes to complete.


Trying to get your employees trained to show leadership? It isn’t easy to fit it in—schedulewise or budgetwise—but now there’s BLR’s Leadership for Employees Library. Train all your people, at their convenience, 24/7, for one standard fee. Get More Information.


Just as important, TrainingToday automatically documents training. As trainees sign on, their identifications are automatically registered. When the program is completed, the trainee’s score is entered. So, when you want to see who has or hasn’t yet trained on any subject or look at the across-the-board activity of any one employee, it’s all there, instantly available to you, your boss, an inspector—even a plaintiff’s attorney.

These are all motivational, actionable programs—for both employees and supervisors—in such key areas as sexual harassment, the FMLA, diversity, communication, USERRA, recruiting, and many more. The courses are kept up to date to reflect federal and state regulatory changes, and what’s more, we continually add new programs.

The Leadership Library, for example, provides you with a sensible (and economic) solution.

The Leadership Library for Managers and Supervisors allows you to:

  • Train on demand. Employees can complete training anytime from anywhere. All they need is a computer and an Internet connection.
  • Reinforce training topics with engaging graphics and quizzes to test their knowledge.
  • Monitor and track the results of your training program with the built-in recordkeeping tool.
  • Save costs. The more you train, the more cost-effective the training becomes.

The Leadership Library for Managers and Supervisors is a Web-based training tool that can be utilized by any organization. All you need is a computer and Internet access—the library is available 24/7.

The Leadership Library trains your managers on the fundamental skills required for successful team management and organizational communication.

The courses cover a range of leadership and managerial topics, including the following:

  • Business Writing Skills for Supervisors
  • Dealing with Change: How Supervisors Can Help
  • Motivating Employees: Tips and Tactics for Supervisors
  • Effective Communication for Supervisors
  • Conflict Resolution and Consensus Building
  • Workplace Ethics for Supervisors
  • Encouraging Employee Input
  • Negotiation Skills for Supervisors
  • Time Management for Supervisors
  • Professional Behavior: What Supervisors Need to Know
  • Performance Goals for Supervisors
  • New Supervisors’ Guide to Effective Supervision
  • Problem Solving for Supervisors
  • How to Manage Challenging Employees
  • Coaching for Superior Employee Performance: Techniques for Supervisors
  • Effective Meetings: How-to for Supervisors
  • Leadership Skills: What New Managers and Supervisors Need to Know

This turnkey service requires no setup, no course development time, no software installation, and no new hardware. Your employees can self-register, and training can be taken anytime (24/7), anywhere there is a PC and an Internet connection. Courses take only about 30 minutes to complete.

TrainingToday automatically documents training. As trainees sign on, their identifications are automatically registered. When the program is completed, the trainee’s score is entered. So, when you want to see who has been trained on any subject or look at the across-the-board activity of any one employee, it’s all there, instantly available.

Course certificates can be automatically generated from within the training center and are automatically retained for recordkeeping purposes.

Get started today on helping your managers and supervisors be the best they can be!

Start Your Free Trial Today!