 |
See yesterday’s Advisor for the metrics, so far, discussed.
Final Considerations
The metrics, so far, paint an incomplete picture. Surely, we know which service got an overall high score, as well as which services did well based on the features each offered. But ease of use plays a huge role when it comes to using any software, and recruiting software solutions are no exception.
|
|
Ease of Use |
|
LinkedIn Talent |
86 |
|
UltiPro |
87 |
|
iCIMS |
92 |
|
Jobvite |
79 |
|
SilkRoad |
76 |
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Clearly, iCIMS is the easiest to use based on what G2 has found. LinkedIn® and UltiPro have about the same number, with Jobvite® and Silkroad towing in last among the overall top 5.
One last thing to consider is price. Every service customizes its price based on factors like how many users there will be, whether the purchaser uses other services offered by the same company, and any discounts and special deals that are available. As a result, it’s difficult to give a direct rundown of how much each of these services costs, but G2 was able to provide a general statement concerning price for each service.
LinkedIn Talent
G2 states, “most of the users’ criticism of LinkedIn centered on its high price. Free accounts could be restrictive, users said, while more versatile accounts could come with a very high initial cost.” Customers also felt that LinkedIn was a more advanced tool, requiring a higher level of skill to operate according to G2.
UltiPro
G2 says that while reviewers “cited it as one of the more intuitive systems to learn for new users” it could be “expensive to customize the product to fit individual business needs.” UltiPro seems like it’s fairly easy to use, especially for newcomers, but it may be expensive.
iCIMS
“Most users were highly satisfied with their iCIMS experience, and recommended the product as a great value with excellent customer support,” according to G2. This fits well with how they were rated overall. Tied for second of the top 5, feature by feature outperforming every other service, and scoring the highest ease of use score—it’s difficult to understand why G2 rated them as 3rd instead of first. iCIMS seems to have the ease of use, detailed capability, and a lot of bang for your buck.
Jobvite
Price doesn’t seem to have been a problem according to G2. They state that “overall they found the product intuitive and easy to pick up, even for hiring managers with no previous ATS experience” but “it can be buggy and frequently freezes.”
SilkRoad
Similar to Jobvite, few customers complained about the price of SilkRoad. Many “praised SilkRoad for its strong and dedicated customer support team” but that “reporting could be difficult” and “there is still more to be done to make the analytics a highly effective tool.”
The Bottom Line
Ultimately, every company needs to weigh each solution to its particular needs. That being said, the following are four strategies concerning these five products based on the metrics and features discussed in this article.
- For a small company with less to spend, and fewer needs, Jobvite and Silkroad appear to offer affordable, easy to use software that might require a little more effort or patience than more expensive options.
- For a medium-sized company with a tight budget that needs an affordable but easy to use solution with lots of features, iCIMS is a logical consideration.
- For a fast growing company that has a little extra to spend, needs lots of features, but doesn’t necessarily have the experience needed to operate a complex tool like LinkedIn, UltiPro seems like a good fit.
- Finally, larger companies with experienced recruiters who need lots of features and have a good-sized budget, LinkedIn may be the best choice.
Should you make a decision based on G2 data and conclusions? We don’t recommend it. But it’s one analysis of data to look at, and it may point out some areas to evaluate in more depth before making an important decision.
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