In a press release, ManpowerGroup Solutions announced the release of its white paper, “Recruiting Strategy Metrics: From Transactional to Transformational,” which explores the need for metrics that yield strategic insights, versus ones that simply establish a baseline and measure improvements over time.
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Transactional metrics (such as time-to-fill, time-to-hire, and cost-per-hire) remain important, as they allow employers to establish early success measures. However, many employers and recruiters have relied exclusively on these traditional metrics, resulting in missed opportunities to raise the bar. Transactional measures reveal quantity, not quality, which suggests the need for something more.
“As employers become more comfortable with the use of data, and as even more data becomes available, there is an opportunity to expand the traditional view of metrics to address much larger questions of employee performance, productivity, and engagement,” said Susan Howse, general manager, ManpowerGroup Solutions Australia. “Ultimately, data should be used to measure alignment with corporate culture, brand and customers.”