Yesterday we looked at some of the problems with current communication methods with candidates. Today we’ll look at ephemeral mobile messages—messages that vanish after they have been read. We’ll also look at why they can be so valuable.
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The Case for Secure, Ephemeral Mobile Messaging
Secure, ephemeral messaging is all about sender control. The ephemerality, or set expiration date of a message, ensures content is not available after a set time frame. So, if recruiting a specific candidate is not successful, the recruiter does not have to worry about the conversation being accessed after it expires.
Other sender controls ensure that messages cannot be forwarded, copied, pasted, or otherwise shared with an outside party. In the case a user accidentally sends a message to the wrong party, enterprise messaging apps like this offer a “shred on demand” feature that enables the sender to delete the message from the recipient’s device at any time.
While the ephemerality of the message ensures that it is gone from all devices, enterprise messaging solutions also have capabilities that support governance and compliance. This enables HR managers or recruiters to control what messages are saved to a secure repository for recordkeeping purposes.
By keeping track of the key parts of a hiring negotiation, such as salary, benefits, and start time, the HR manager can review everything to make sure all the terms are in place before sending the final contract to the candidate. The messages can then be deleted from the repository in accordance with organizational policy.
Some best practices used by organizations include:
- Ensure that a copy of all text messages are placed into the repository of record when required by compliance or business use.
- Dispose of the messages based on the retention schedule for similar items.
The Core of the Organization
HR’s use of secure mobile messaging can also go beyond recruitment and be leveraged for other confidential conversations, from raises and promotions to disciplinary actions and whistleblowing.
Ephemeral enterprise messaging apps eliminate the concern of information being misused, while ensuring employee records can be maintained via the secure repository. The security of the conversation also reassures employees and potential new hires that their communication with HR is confidential and the enterprise messaging capabilities become core to the operations of the organization.
As the workforce increasingly becomes mobile and candidates and employees develop a preference of having professional conversations via mobile messaging, recruiters and HR teams need to shift their approach. Ephemeral, secure, enterprise messaging apps enable HR departments to keep communications private, creating a win-win situation for their company and employees.