Whether or not your company offers formal training, your employees are being trained on how to do their jobs. The problem is, they might not be learning to do their work the way you want it done.
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“Training is taking place in every organization—even in those that never offer formal training programs of any kind,” says Evan Hackel, CEO of Tortal Training, businessperson, author, and professional speaker. He says organizations are “paying” for ineffective training in several ways
“All those inefficient forms of training cost a lot more than formal training does, due to inefficiency, mistakes, wasted time, and the need to redo or correct mistakes,” Hackel says, adding that inefficiency of operations, extra overtime, additional unnecessary staff, longer processes, the risk of losing customers, and the need to expedite shipping all are cost factors to consider.