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U.S. Supreme Court to consider transgender restroom lawsuit

by Ryan B. Frazier During the 1990s, Saturday Night Live, a popular TV sketch comedy show, featured a recurring gender-ambiguous character, Pat. The gag in Pat’s comedy sketches often involved others’ failed attempts to determine the seemingly androgynous character’s gender. The skits played off the then-prevailing view that a person’s gender falls into one of […]

Being Kind—How Employers Can Support the Special Needs Community

by Kevin Silva, EVP and CHRO at Voya Financial Throughout life, we all hear inspirational quotes—some are about love, some about friendship, and some about career advice—but there is always that one quote that sticks and stays with you. For me, as an HR professional, it was “Be kind, for everyone you know is fighting […]

FMLA

Intermittent Leave Management Under the FMLA

In the last installment, we covered the differences between intermittent leave and reduced schedule leave. This article focuses on intermittent leave management under the Family and Medical Leave Act (FMLA), including information on leave tracking and medical certification.

tech worker

Best Practices for Training Seasonal Customer Care Representatives

What best practices should be used when training seasonal customer care representatives? Even though seasonal employees are hired for only a few months, time invested in their training is time well spent, says Michael D. Mills, senior vice president of Call Center Solutions, CGS. Simply put, if your seasonal employees do not provide good customer […]

HR’s balancing act: tips for mixing agile and traditional workers

Feeling agile? Crystal ball gazers are predicting more employers soon will answer that question with a robust “yes.” According to a new study from staffing firm Randstad US, both employers and employees see the world of work turning to “agile” work—scenarios in which traditional full-time permanent workers increasingly share duties with contractors, consultants, temporary, and […]

Seat Belts Are Like PPE for Drivers

If you employ drivers, they probably recognize the importance of seat belts. But do they go so far as to consider them personal protective equipment (PPE)? Today, we’re providing training information regarding seat belt use that is valuable not just for those who drive for a living but for any of your employees who drive—which […]

mergers

Surviving Mergers and Acquisitions: A 5-Point Plan for HR

by Tim Hird, executive director of Robert Half Management Resources Mergers and acquisitions (M&A) activity has been high in recent years. Global mergers in 2015 had a combined value of more than $4 trillion, The Wall Street Journal reported, and 2016 saw a number of deals between large companies.