Category: Talent

Employee feedback, compliance, government forms, leave policies, recruiting: the list of tasks that an HR professional have to perform is nearly endless. Just as important as any one task is how professionals put them all together into a united front. Welcome to the Strategic HR topic.

Youth Mentoring Trains Tomorrow's Work Force Today

Dr. Susan G. Weinberger, affectionately known as Dr. Mentor, is the President of the Mentor Consulting Group in Norwalk, CT USA, and an international expert on internal and external business mentoring and coaching programs. In this article she continues to describe youth mentoring programs. Kinds of Company-sponsored Youth Mentoring Programs Regardless of location of the […]

Has Your Company Considered Youth Mentoring?

Many companies across America and internationally have embraced the concept of engaging in youth mentoring programs. Larger companies include Eli Lilly, Allstate Insurance Company with its extensive Helping Hands project, and General Electric Corporation. Much smaller companies such as Webster Bank with branches in CT, RI and MA are involved in releasing employees to serve […]

Mentoring Training for National Mentoring Month (video)

In this video, Dr. Susan Weinberger, an expert on internal and external business mentoring, explains to HR.BLR.com editor Kyle Emshwiller what National Mentoring Month is all about, including events and activities’ how employers can participate; and the benefits for an organization that provides employee-mentors. National Mentoring Month: How Employers Can Get Involved. Unlimited employee HR […]

Train Employees to Turn Customer Complaints Into Opportunities

It’s estimated that a sincere, concerned, and skillful response to a problem can retain the business of about 95 percent of customers who complain. Below are some important points to convey to your employees: Most customers who complain are reasonable. They just want you to take their complaints seriously. They want you to demonstrate concern […]

Make Leadership Training a Priority

Let’s continue our presentation of valuable leadership training information from BLR‘s PowerPoint™ session “Leadership Skills—What New Supervisors And Managers Need To Know.” Six Degrees of Delegation Give managers and supervisors these six steps in the delegation process: Determine the task. Define the task. Select the right person for the job. Explain the task. Provide support […]

Is Leadership Training a Priority?

Truly successful supervisors and managers don’t “boss” their employees, they lead them. It’s through effective leadership that employees are motivated to perform at their best. It’s through effective leadership that goals are achieved and departments meet productivity, quality, service, and safety standards. In short, developing effective leaders among your managerial and supervisory staff is essential […]

Use Training To Keep Employees Engaged

Headquartered in Windsor Locks, Connecticut, Hamilton Sundstrand (www.hamiltonsundstrand.com) is among the world’s largest suppliers of technologically advanced aerospace and industrial products. A subsidiary of United Technologies Corp. (www.utc.com), the company designs, manufactures, and services aerospace systems and provides integrated system solutions for commercial, corporate, and military aircraft. In addition, Hamilton Sundstrand is a major supplier […]

How Much Do You Invest in Employee Training and Development?

Headquartered in Windsor Locks, Connecticut, Hamilton Sundstrand (www.hamiltonsundstrand.com) is among the world’s largest suppliers of technologically advanced aerospace and industrial products. A subsidiary of United Technologies Corp. (www.utc.com), the company designs, manufactures, and services aerospace systems and provides integrated system solutions for commercial, corporate, and military aircraft. In addition, Hamilton Sundstrand is a major supplier […]

How One Company Trains Its Managers

Dominium (www.dominiumapartments.com), an apartment community management and development firm, has been running Dominion University for several years. A key program offered through Dominium University is Community Manager Continuing Education, which is similar to the orientation course, but geared toward upper-level, advanced supervisors as a refresher course, she says. Dominium University also features other classes that […]

How Involved Are Your Managers in Your Training Program?

Dominium (www.dominiumapartments.com), an apartment community management and development firm, introduced Dominium University several years ago, says Tanya Adair, vice president of Human Resources and Administration. In some cases, outside vendors provide training, such as courses on tax credit compliance, Microsoft® Outlook or Excel. However, most classes are led by seasoned Dominium managers, many of whom […]