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The pandemic forced businesses to cope with unexpected change and create solutions on the fly. This flexibility will be critical to success in 2022. This article will discuss what adaptive capacity is, why it’s important, and how HR can help leaders overcome obstacles as they embrace it. It’s safe to say that the pandemic completely upturned the business […]
Two particularly interesting aspects of our ongoing series on chief diversity officers (CDOs) and similar roles are the career paths those leaders have taken to get to where they are today and the creative approaches they apply to their unique diversity, equity, and inclusion (DEI) challenges. For this installment, we spoke with BTS Chief Diversity […]
One of the most interesting aspects of our series on chief diversity officers (CDOs) and other leaders in diversity, equity, and inclusion (DEI) and people management is the paths they’ve taken to reach their current positions. Rarely do we speak with diversity or HR leaders who say they knew from early on they wanted to […]
It goes without saying that the last 2 years have posed unique challenges for companies in the United States and around the globe. Operations have been upended by constraints brought on by the COVID-19 pandemic, which has forced businesses to close their doors, shift to widespread remote work, implement robust health and safety measures for […]
Christie Lindor spent the first two decades of her career working as a management consultant at some of the world’s top companies. Today, the first-generation Haitian American is a Workplace Culture and Inclusion expert that has earned a reputation for helping mid-sized and large organizations create high-performing, inclusive workplace cultures. As the principal of Tessi […]
Plenty of us work in jobs that make it difficult for us to separate our work from our home lives. Whether it’s because the tasks demand our full focus or because it’s a passion project, leaving work behind physically and mentally can take effort and planning. It’s worth making the effort, though, as poor work/life […]
In the realm of employee development, soft skills bear an unfortunate name; once skills are labeled “soft,” the implication is that they are somehow less valuable than other skills, which, in a binary world, are thought of as “hard skills.” When people hear the term “soft skills,” they often think of fluffy concepts like “being […]
In the nearly two years since the world shifted from working at the office to working remotely, IT and Security teams have been playing a never ending game of catchup. Work from Office (WFO) always had its challenges. Managing security on the network, and then the transition to increasingly shifting the workload to the cloud […]
No matter how many social media platforms arise, coupon codes are created, or new technologies are formed, a good old-fashioned testimonial continues to be one of the most important sales tactics available. You can talk about how great your product or service is all day long—it’s your job! But until someone else confirms it, customers […]
We’ve written a great deal about companies struggling to staff their organizations these days. Many are having to lower their minimum criteria, increase wages, or simply leave positions unfilled. Perhaps the most obvious labor shortage is in retail and service positions, which manifests itself in unexpected retail store closures and slow service at a favorite […]