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Safety training is one of those areas where shaving service or quality can have a seriously negative impact. For one thing, training your workers is your duty under the law. And whether you’re regulated by OSHA, MSHA, DOT, EPA, or state and local entities, the results of noncompliance can be significant. What’s more, not […]
With serious outbreaks in several states, this year’s flu season is shaping up to be one to remember. Especially concerning is the fact that the vaccine may not be a good match for the virus. The Occupational Safety and Health Administration (OSHA) is encouraging employers and employees to maintain a healthy, flu-free workplace this […]
To recap, attorneys representing aggrieved employees in discrimination, retaliation, harassment, wage and hour, and other types of employment claims love allegations of supervisor wrongdoing because that’s the “smoking gun” they need to paint that supervisor as a villain—whose statements, acts, decisions, and omissions should result in liability for the employer. Also, such acts may […]
At some point, every workplace is faced with allegations that a supervisor behaved badly. Perhaps it was a stray remark about a disability, age, or race. Or maybe they treated someone in a way that wouldn’t pass the smell test under the Civil Rights Act, the Age Discrimination in Employment Act, Americans with Disabilities […]
The holiday season certainly brings customer service to the forefront of our thinking, but excellent service is needed 24/7/365 in order to have a successful business. Therefore, in today’s Advisor, we continue our discussion of what makes great customer service—year-round. It’s not about shoes, says Internet shoe company Zappos’ CEO, Tony Hsieh. It’s about […]
To recap, as the key interface between management and line employees, the frontline supervisor is considered by many to play a pivotal part in worker protection. Craig Hamelund, a safety specialist and educator with Oregon OSHA, recommends training your supervisors on the following best practices in safety supervision. 3. Discipline appropriately. Another practice Hamelund […]
As the key interface between management and line employees, the frontline supervisor is considered by many to play a pivotal part in worker protection. Indeed, Craig Hamelund, a safety specialist and educator with Oregon OSHA, says the agency “holds the position of safety supervisor in the highest regard because they are the primary connection […]
BLR® – Business & Legal Resources, a leading provider of employment law compliance and training solutions for HR, has launched a new professional network called HR Executive Roundtable | Hospitality. HR Executive Roundtable | Hospitality facilitates the sharing of ideas, best practices, benchmarking data, experiences, and cost-saving ideas among senior Human Resources leaders in restaurant, […]
Building a recruitment strategy that can meet the ups and downs of everyday business in a volatile economy is a tough challenge. To compound matters, you are not alone in your quest for the best employees. Even companies that are not currently hiring are actively building their talent communities and their candidate pools in preparation […]
“There’s a lot of onboarding going on and not so much extensive assimilation coaching,” says Diane Egbers, president of Leadership Excelleration, Inc., (LEI Consulting) (www.leadershipexcelleration.com). She is also a coauthor of The Ascending Leader: Conquer the Seven Enemies of Success—A Strategic Guide for the Newly Promoted (Smart Business Network, 2013). Onboarding and orientation address the […]