Tag: Best Practices

Are You Training Your Leaders on ‘Defensive Management’ Best Practices?

  At some point, every workplace is faced with allegations that a supervisor behaved badly. Perhaps it was a stray remark about a disability, age, or race. Or maybe they treated someone in a way that wouldn’t pass the smell test under the Civil Rights Act, the Age Discrimination in Employment Act, Americans with Disabilities […]

Train Employees to Give Memorable Service with These Top 10 Best Practices

  The holiday season certainly brings customer service to the forefront of our thinking, but excellent service is needed 24/7/365 in order to have a successful business. Therefore, in today’s Advisor, we continue our discussion of what makes great customer service—year-round. It’s not about shoes, says Internet shoe company Zappos’ CEO, Tony Hsieh. It’s about […]

Train Frontline Supervisors on 2 More Safety Best Practices

  To recap, as the key interface between management and line employees, the frontline supervisor is considered by many to play a pivotal part in worker protection. Craig Hamelund, a safety specialist and educator with Oregon OSHA, recommends training your supervisors on the following best practices in safety supervision. 3. Discipline appropriately. Another practice Hamelund […]

Are You Training Supervisors on These 2 Safety Best Practices?

  As the key interface between management and line employees, the frontline supervisor is considered by many to play a pivotal part in worker protection. Indeed, Craig Hamelund, a safety specialist and educator with Oregon OSHA, says the agency “holds the position of safety supervisor in the highest regard because they are the primary connection […]

BLR Launches Professional Development Network for Hospitality Industry HR Leaders

BLR® – Business & Legal Resources, a leading provider of employment law compliance and training solutions for HR, has launched a new professional network called HR Executive Roundtable | Hospitality. HR Executive Roundtable | Hospitality facilitates the sharing of ideas, best practices, benchmarking data, experiences, and cost-saving ideas among senior Human Resources leaders in restaurant, […]

Building Your Employee Talent Pool—Best Practices

Building a recruitment strategy that can meet the ups and downs of everyday business in a volatile economy is a tough challenge. To compound matters, you are not alone in your quest for the best employees.  Even companies that are not currently hiring are actively building their talent communities and their candidate pools in preparation […]

Train New Leaders to Use These 7 Strategies

“There’s a lot of onboarding going on and not so much extensive assimilation coaching,” says Diane Egbers, president of Leadership Excelleration, Inc., (LEI Consulting) (www.leadershipexcelleration.com). She is also a coauthor of The Ascending Leader: Conquer the Seven Enemies of Success—A Strategic Guide for the Newly Promoted (Smart Business Network, 2013). Onboarding and orientation address the […]

Train Your Workers on These Ergonomic Best Practices

Professional ergonomist Kevin Butler recently penned an article on our sister site, HR.BLR.com®, regarding the latest up-to-date information on how employees can improve well-being in their workspaces. Click the “yesterday’s Advisor” link in the first paragraph for the first half of Butler’s advice. Here are the last three ergonomic tips from Butler: 3. Sitting up […]

5 More Leadership Lessons for Your Leaders

According to Matt Tenney, author of Serve to Be Great: Leadership Lessons from a Prison, a Monastery, and a Boardroom (Wiley, May 2014), when managers develop both the aspiration and the ability to more effectively serve and care for the people on their teams, these managers can become leaders people actually want to follow. Let’s […]

Unclaimed Wages: The Due Diligence Requirement

Did you know that unclaimed wages must be turned over to the state? There are unclaimed property laws in each state requiring employers to report on unclaimed wages and eventually turn them over to the state after a period of dormancy if they remain unclaimed.