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In the new year and beyond, you’ll start to see chatbots being used for more and more things across various industries. And once you’ve read “3 Reasons Why L&D and HR Pros Should Use Chatbots,” you’ll want to start using them right away. But how? Keep reading for more information.
According to one Gartner report, by 2021, chatbots will take over, with more than 50% of enterprises spending more per annum on bots and chatbot creation than traditional mobile app development. And this is especially the case for competitive learning and development (L&D) and Human Resources (HR) departments, which will rely heavily on chatbots.