Tag: communication

One Restaurant Group’s Approach to Engagement and Communication

Everyone knows how challenging the pandemic was for the food service industry. Navigating a restaurant group must have been very difficult. In this “Faces of HR,” I spoke with Katie Laudick, VP of HR and Operating Partner at Cameron Mitchell Restaurants, whose 39 restaurants comprise 18 different concepts with locations in 12 states, to learn […]

What Has the Pandemic Taught Us About Crisis Management?

The pandemic has changed the business landscape as we know it. Perhaps one of the biggest lessons it has taught us is how to manage during a crisis. During these past 12 to 14 months, we have seen some organizations succeed, as they were able to pivot their business models and mitigate internal risk, while […]

Asynchronous Communication Solves Global Workforce Woes

If you haven’t heard of asynchronous communication within a workforce, it’s the practice of not bringing everyone together into regular large meetings. It means not requiring an immediate answer when sending an e-mail or another communication. Basically, it means employees have control over when they communicate with their teammates, and it’s perfectly designed for truly […]

Patching Political and Ideological Divisions in Your Organization

The political and ideological divisions in our society have grown during these turbulent times. These include well-established political opinions, growing conspiracy theories, and economic chaos, and the fear, uncertainty, and suffering created by the pandemic have aligned to drive new or larger wedges between family, friends, neighbors, and coworkers.

Benefits of Texting Job Applicants

Do you text job applicants? Some employers prefer the formality of e-mail communications, while others prefer the personal touch of phone calls. Many combine multiple forms of communication at the same time.

hybrid

Implementing a Hybrid Workplace Plan

Ready or not, COVID-19 has pushed employers into allowing remote work for any suitable role. As we near closer to bringing employees back to their workplaces en masse, many employers are considering implementing some sort of hybrid model.

overtrained

‘I Know I Should Have Dealt with This Months Ago’

Our experiences with COVID-19 have demonstrated something your grandmother probably already told you: A problem ignored is not a problem solved. While procrastination can sometimes be a good thing (e.g., brussels sprouts go bad, so you don’t have to eat them), it also can set you up for failure, especially in the workplace—for example, not […]

COVID-19

2021 Is the Year to Invest in Your Frontline Workforce

While everyone was counting down the days until the ending of 2020, leading analysts were saying companies need to start 2021 with a clear, compelling message to employees. Workers want the new year to go better than the previous tumultuous one, and it’s up to employers to communicate how.

Overload

Tips for Protecting Yourself from Digital Overload

It seems like every 5 seconds; our phones send barrages of notifications our way. It’s a familiar feeling, wading through the mire of home screens or inboxes for important information. The world is speeding up at an exponential rate, and our devices deliver the information 24/7, 365, with breakneck efficiency.

employee training

Hostile Environment Claims in a Work-From-Home World

An October 2020 Forbes.com article on harassment in the work-from-home world identified eight “red flag” signs of misconduct. “Just like the working environment has changed to a home-based environment, so has workplace harassment,” the article observed, warning “workplace harassment that follows [employees] into their homes can have devastating impacts on their mental well-being, as well […]