Tag: customers

3 Ways to Motivate Employees to Become Customer Champions

Amid the competitive landscape, how you see and care for your customers may be what makes or breaks your success in business. And while training employees to become customer champions can be met with internal obstacles and the need to incentivize desired behaviors, doing so can empower organizations to respond organically to buyers’ needs and, […]

COVID-19 Continues to Pose Challenges for Travel—Is Technology the Answer?

In-person interviews, corporate retreats, and customer visits have all declined precipitously since the beginning of 2020, as the COVID-19 pandemic led to government bans on a significant proportion of international and even domestic travel. Even now that vaccines have been made widely available throughout the United States, recent events demonstrate how extensively the pandemic continues […]

Amazon’s Essential Worker Challenges

Amazon is a massive organization. The online retailer is the largest internet company in the world, by revenue, and one of the world’s most valuable companies. With nearly one million U.S. workers, it’s also the second largest private employer in the United States (after Walmart). With so many employees engaged in such large-scale operations, it’s […]

Hiring the Best Chief Marketing Officer

Marketing can make or break a company. Companies in all stages of development, from budding new business ventures to well-established household names, can benefit from the right ads in the right places at the right times. However, marketing in and of itself can be a time-consuming and demanding task.

Strong Suits That Moms Bring to Remote Working

According to the U.S. Census Bureau, there are around 23.5 million employed women with children under the age of 18, and nearly two-thirds of those moms work full time and year-round. Moms have always been synonymous with superheroes, especially when you consider the multitude of things they are able to juggle in 1 day. This […]

Hiring Is a Cycle, Not a Funnel

I’ve been fortunate enough to manage talent in both large businesses and smaller scale-ups, and during this time, I’ve been able to hone the hiring process and pick up on common patterns.

Pros and Cons of Vaccine Incentives

Now that the COVID-19 vaccine is becoming more available, employers are thinking of ways to ensure their employees are vaccinated. This can be useful not only to keep all employees safe but also to give the public a sense of safety when frequenting the facility.

leading

It’s OK to Point Out Your Own Success When Leading by Example

From an early age, most people learn to be humble. Those who brag about themselves and openly boast about their accomplishments are frequently looked down upon and considered arrogant. But as a manager, you’re likely to encounter situations when it’s actually beneficial and advisable to toot one’s own horn.

travel

COVID-19 Impact on T&D-Related Business Travel

We’re still months away from getting back to “normal” in response to COVID-19, which has upended virtually every aspect of business operations, including training and development. Many companies once sent employees across the country for intensive training or in-person onboarding for staff intended to be remote. But travel-related training is virtually nonexistent these days, and […]