Tag: customers

Hiring Is a Cycle, Not a Funnel

I’ve been fortunate enough to manage talent in both large businesses and smaller scale-ups, and during this time, I’ve been able to hone the hiring process and pick up on common patterns.

Pros and Cons of Vaccine Incentives

Now that the COVID-19 vaccine is becoming more available, employers are thinking of ways to ensure their employees are vaccinated. This can be useful not only to keep all employees safe but also to give the public a sense of safety when frequenting the facility.

leading

It’s OK to Point Out Your Own Success When Leading by Example

From an early age, most people learn to be humble. Those who brag about themselves and openly boast about their accomplishments are frequently looked down upon and considered arrogant. But as a manager, you’re likely to encounter situations when it’s actually beneficial and advisable to toot one’s own horn.

travel

COVID-19 Impact on T&D-Related Business Travel

We’re still months away from getting back to “normal” in response to COVID-19, which has upended virtually every aspect of business operations, including training and development. Many companies once sent employees across the country for intensive training or in-person onboarding for staff intended to be remote. But travel-related training is virtually nonexistent these days, and […]

trade

Using Zoom Improperly Can Leave Trade Secret Protections at Risk

With many employees working from home during the COVID-19 pandemic, employers have depended on Zoom or other web-based video conferencing tools to conduct meetings online. Users can choose to record sessions, collaborate on projects, and share or annotate on one another’s screens. Unfortunately, the process also can open the possibility of trade secret theft if […]

Good Things Happen When HR Becomes Involved with Customers

Many HR departments function solely to support their leaders and employees. What happens when HR becomes involved with customers? According to today’s interviewee, such tactics help drive business in unique and powerful ways.

You Must Take Calculated Risks to Grow Yourself

As a very cautious person, I have always been fascinated by the risk-takers out there who put it all on the line to progress themselves. In this issue of “Faces of HR,” I met one such person. She was willing to take a different path to achieve her goal, even if it was risky and […]

learning

How to Convince Your Boss to Invest in Better L&D Solutions for 2021

One by-product of 2020’s rapidly changing world of work is a renewed focus on learning and development (L&D). Some companies have had to quickly train employees on remote work and culture. Others have had to roll out COVID-related safety training pronto. In short, L&D became business critical in a radically new way in 2020. And […]