What is Evidence-Based HR?
Does your organization use evidence-based HR decision-making practices?
Tag: data
Workplace Technologies and Employee-Centric Design are Redefining HR, Says Bersin
Bersin, Deloitte Consulting LLP’s digital destination for the Human Resources professional, has found in its latest “High Impact HR” research that new workplace technologies and changing workforce expectations are creating unprecedented opportunities for HR organizations to transform the way companies and their people interact.
What to Do When Employees Are Underperforming?
It’s time to pull your head out of the sand—you need to deal with poor performers! Sometimes it is uncomfortable to deal with things you would rather avoid, but there is no advantage to delaying the inevitable.
HR Professionals: Got a Compensation Question?
For me, one of the neat things about being an editor here at BLR® is the opportunity to interact with HR and compensation professionals on a regular basis. As the comp editor, I’m asked about managing the compensation process and, for the most part, they’re pretty routine queries about things like how to market price […]
Use Real-Time Analytics and Coaching to Vastly Improve Call Center Agent Performance
A study from KPMG noted high employee engagement levels correlated directly to an average of 19.2% increase in improved operating incomes, and conversely those companies with low levels saw declines of 32.7%. Within call centers it’s essential to develop engaged employees that can speak to customers with empathy and politeness while also knowing how to […]
4 Ways to Empower the Modern Workforce
I’m a Chief Technology Officer (CTO), but my role as a technology executive has a lot to do with many of HR’s priorities as people managers—especially when it comes to supporting workplace flexibility and changes to the modern workforce.
Recruiters Finding More and More Jobs Now Suitable for Flexible Work
Planning to recruit an account executive, client services coordinator, or financial analyst? Maybe you’re in the market for an information security analyst, product manager, or statistician. If so, offering candidates a flexible schedule, remote work, or other nontraditional options can boost your recruiting efforts.
Pay Data Component of EEO-1 Report Suspended
Employers may be breathing a sigh of relief after the announcement on August 29 that the pay data collection aspect of the EEO-1 form has been suspended.
FTC Urges Employers to Restrict Internal Access to Personal Data
The importance of restricting internal access to personal information was the subject of a recent blog post by the Federal Trade Commission (FTC). The FTC, which exercises data privacy and security enforcement authority over all for-profit companies, identified specific organizational do’s and don’ts for preventing the compromise of employee or consumer data.
Using HR as a Competitive Advantage
HR jobs are often thankless roles in which the HR manager must balance the needs of the organization with the needs of the employees. This hard work often goes unappreciated by both sides!