Tag: Emotional Intelligence

The Vital Importance of Emotional Intelligence

Emotional intelligence (EI) is one of those things that becomes very important when someone on a team, or a leader, does not possess it. The success of a team and an organization requires that leaders and employees possess the EI to support and empathize with one another in a healthy way. I recently spoke with […]

emotional

How Emotional Intelligence Can Help You Get Work Done

There’s a paradox when it comes to emotional intelligence: Those who lack it rarely see the value in attempting to get better at it. It’s dismissed as an unimportant “soft skill,” and the conversation moves on. However, to be successful in a professional setting, the tenets of emotional intelligence, or emotional quotient (EQ), are too […]

conflict

4 Ways to Train Your Leaders in Conflict Resolution and Management

Workplace conflict costs industries $359 billion annually. To address this costly problem, most organizations simply look to their employees and demand that they get along and act civilly or threaten to reprimand. However,  most conflicts should be circumvented or resolved by leaders and managers, not by employees themselves.

training

5 Tips for Training and Developing Employees Across Generations

Many articles have been written about the differences between each generation and how they don’t understand one another inside the workplace. But there is actually substantial research that proves generational differences inside the workplace are a complete myth and that every employee essentially wants the same things: