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Generation Z (those born roughly between 1995 and 2015) and Millennials (those born roughly between 1981 and 1994) are set to become the world’s future leaders … and, soon. As you train them, keep this in mind, as well as the five best practices for training them that are mentioned below.
Training your staff: It’s good for workers, and it’s good for employers, too. It’s easy for businesses to get sucked into the perceived reasons why they shouldn’t be providing training to their employees, such as the cost to the business and the time it takes out of regular working hours.
Delegation is yet another essential managerial skill. Employees who aspire to leadership positions must begin to acquire this skill now. Teaching delegation means providing opportunities to practice the skill—perhaps through management of a special project or team effort. It also means imparting an understanding that delegation is a six-step process. When you delegate, you must […]
In recent years, Convergys (http://www.convergys.com/), a global leader in providing customer care, human resources, and billing services, implemented two training and development programs, Future Leaders and Emerging Leaders. Training magazine recognized the programs when it named Convergys to a recent Training Top 125 list. “We are honored to be named to this select list of […]