Practical HR Tips, News & Advice. Updated Daily.
The material in today’s issue is adapted from BLR’s 10-Minute HR Trainer session, “Communicating in Emergencies.” Supervisors such as yourself play a critical role in emergency communication. In fact, communicating emergency information is a crucial part of your job. In addition to conveying information to employees, you also play an important role in communications with […]
In addition to ensuring that employees understand the various roles of a leader and the many skills leaders need to develop (which we went over yesterday), inform your potential leaders of the importance of cultivating a leadership image that projects leadership potential. Explain that their leadership image is the base on which to build their […]
The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Telephone Etiquette.” Don’t forget to train employees to follow proper etiquette when receiving phone calls. Here are several best practices for answering the telephone. Answer promptly if you are not relying on voicemail pickup. Greet the caller with a friendly tone, identifying […]
The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Appropriate Internet Use.” A Reasonable and Balanced Approach Surveys indicate that in most workplaces today, employers and employees agree that some nonbusiness use of the Internet is both inevitable and acceptable. When allowed, appropriate personal use of the Internet in the workplace […]
The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Coping with the Aftermath of Workplace Violence.” Review Security Procedures Review security procedures and equipment (surveillance cameras, silent alarms, etc.). Discuss any changes made as a result of the incident. If there was a breach of security that allowed the perpetrator into […]